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Remote access of a Mac with a PC

Posted on 2004-03-25
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Last Modified: 2013-11-13
I normally access Windows PC's remote to work on them.  In this case the customer has a Mac and I want to access it remotely with my PC for a period of time.  I use PCAnywhere when I do it PC to PC.  Can I also use PCAnywhere to access Mac to PC.
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Question by:Bokie
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weed earned 252 total points
ID: 10682770
Your options for windows are limited. Apple Remote Desktop (best solution but not gonna run on windows), VNC (cross platform but buggy as sin), and Timbucktu (works well but expensive). That makes your only real option VNC. There are various clients available for Mac. http://www.versiontracker.com/php/search.php?mode=basic&action=search&str=vnc&plt%5B%5D=macosx&x=13&y=8
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by:Ralph_Gaboury
Ralph_Gaboury earned 248 total points
ID: 10775775
I use VNC to remote access my macintosh at home (PowerMac G4) from my work PC (Windows 98) without any major problems (I did have a minor problem with Fast User Switching under OS X 10.3, but I figured out how to work around that).  It's fast and responsive (I even played a bit of Myst 3 remotely over lunch one day - albeit without sound).  

If your mac customer has OS X installed, the best OS X server for VNC is OS X VNC by redstone software:

www.redstonesoftware.com

It is free and has a nice GUI interface.  

From my PC at work, I use the open source (and thus free) UltraVNC viewer to access my mac at home, available at

http://ultravnc.sourceforge.net/

Make sure you set the connection options in the UltraVNC viewer to "tight" compression, with a compression level of 9 and a JPEG level of 1 or 2.  Although the screen might be slightly fuzzy around certain graphics, it will be fast over a broadband connection.  The connection will be slow, but usable, over a dial-up connection.  

On OS X you can also use OpenSSH (which is built in to the Mac OS X system software) to establish an encrypted/compressed tunnel that you can run VNC through, if secutiry is a concern.  This is actually how I do it from work.  If you are just doing tech support, you probably don't need that level of security, but I can explain how to do it if you like.

If your mac customer has only os 9 or below installed, there is an old VNC server available out there, but I don't have the specifics -- I'm actually planning on setting that up at some point on an old mac I have at home, but haven't gotten around to it.

Don't hesitate to e-mail me if you need any specifics.  Good luck.
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