DVDRW drive lost during upgrade from .NET Server to 2003 Server.

How do I find a compatible driver for a DVDRW drive in a Windows 2003 Server? The owner had a Microsoft Tech upgrade this machine from .NET Server where the DVDRW (IDE) device was working fine. After Win 2003 Server was loaded (over the .NET) the DVDRW drive burned 1 DVD then quit. The owner tried both Roxio and Nero with the following results. The Roxio would burn 1 DVD then have to be re-installed. The Nero would burn 1 DVD and all CDs but would have to be re-installed to burn another DVD. This has been the same for both an NEC drive and a Pioneer Drive. All other device drivers are fine.

Thanks
Big_Harry1Asked:
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sirbountyConnect With a Mentor Commented:
So, you've got two DVD burners?
What's the model numbers?

Give this a shot to clear out any conflict between them...

Click Start->Run->CMD

Type the following lines exactly from the command prompt (misspelling won't generate an error):

SET DEVMGR_SHOW_NONPRESENT_DEVICES=1
START DEVMGMT.MSC

In the window that opens, Click View/Show all hidden devices.
Under DVD/CD drives, you should see the drives listed there.
There may even be some near transparent icons.
Right-click each one and click uninstall until the list is empty.
Now reboot.  Windows should reinstall the driver(s)...

Post back with the results...an updated driver may be in order otherwise...
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chadCommented:
Is there any problems with playback of dvds?
Are there any error messages?  what happens when they try burning again?
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Big_Harry1Author Commented:
Hello kabaam, don't know if there is a problem with playback, I'll check.


sirbounty, There is only one (1) burner installed at present. botn an NEC and the Pioneer were tried separately with the same result. When the second attempt is made to burn a DVD ,both units had the same results with the two softwares, Nero and Roxio. Neither would burn two DVDS in a row. I'll try your suggestion  tomorrow and get back.

Thanks
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sirbountyCommented:
Could still be a conflict...you'll probably find some of those transparent icons - if not, no need to proceed, but I'm leaning towards 'you probably will'...
Keep us posted..
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David WilhoitSenior Consultant, ExchangeCommented:
Did you ever post the model numbers on these drives, or try to find updated drivers from the manufacturer?

D
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Big_Harry1Author Commented:
Thanks sirbounty, I've accepted your answer as the most concise. It pointed us in the right direction.

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