Solved

DVDRW drive lost during upgrade from .NET Server to 2003 Server.

Posted on 2004-03-25
6
211 Views
Last Modified: 2010-04-19
How do I find a compatible driver for a DVDRW drive in a Windows 2003 Server? The owner had a Microsoft Tech upgrade this machine from .NET Server where the DVDRW (IDE) device was working fine. After Win 2003 Server was loaded (over the .NET) the DVDRW drive burned 1 DVD then quit. The owner tried both Roxio and Nero with the following results. The Roxio would burn 1 DVD then have to be re-installed. The Nero would burn 1 DVD and all CDs but would have to be re-installed to burn another DVD. This has been the same for both an NEC drive and a Pioneer Drive. All other device drivers are fine.

Thanks
0
Comment
Question by:Big_Harry1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 11

Expert Comment

by:kabaam
ID: 10715056
Is there any problems with playback of dvds?
Are there any error messages?  what happens when they try burning again?
0
 
LVL 67

Accepted Solution

by:
sirbounty earned 500 total points
ID: 10715422
So, you've got two DVD burners?
What's the model numbers?

Give this a shot to clear out any conflict between them...

Click Start->Run->CMD

Type the following lines exactly from the command prompt (misspelling won't generate an error):

SET DEVMGR_SHOW_NONPRESENT_DEVICES=1
START DEVMGMT.MSC

In the window that opens, Click View/Show all hidden devices.
Under DVD/CD drives, you should see the drives listed there.
There may even be some near transparent icons.
Right-click each one and click uninstall until the list is empty.
Now reboot.  Windows should reinstall the driver(s)...

Post back with the results...an updated driver may be in order otherwise...
0
 

Author Comment

by:Big_Harry1
ID: 10719726
Hello kabaam, don't know if there is a problem with playback, I'll check.


sirbounty, There is only one (1) burner installed at present. botn an NEC and the Pioneer were tried separately with the same result. When the second attempt is made to burn a DVD ,both units had the same results with the two softwares, Nero and Roxio. Neither would burn two DVDS in a row. I'll try your suggestion  tomorrow and get back.

Thanks
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 
LVL 67

Expert Comment

by:sirbounty
ID: 10720007
Could still be a conflict...you'll probably find some of those transparent icons - if not, no need to proceed, but I'm leaning towards 'you probably will'...
Keep us posted..
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 10720207
Did you ever post the model numbers on these drives, or try to find updated drivers from the manufacturer?

D
0
 

Author Comment

by:Big_Harry1
ID: 10759930
Thanks sirbounty, I've accepted your answer as the most concise. It pointed us in the right direction.

0

Featured Post

Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

by Batuhan Cetin Within the dynamic life of an IT administrator, we hold many information in our minds like user names, passwords, IDs, phone numbers, incomes, service tags, bills and the order from our wives to buy milk when coming back to home.…
I guess it is not common knowledge to most Wintel engineers/administrators: If you have an SNMP-based monitoring system in your environment (and it's common to have SNMP or Syslog) it's reasonably easy to enable monitoring of the Windows Event logs,…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question