Solved

Windows NT 4.0 printing

Posted on 2004-03-25
8
174 Views
Last Modified: 2010-05-18
I have an NT 4.0 workstation.  I am trying to add a printer, a laserjet 4000n.  No matter if I install from the print server or try to print directly to the device, I get the same error message.  "Printer driver setup error. the printer driver is unknown".  

I have tried to install the driver from the print server which is the NT 4.0 driver, I have tried to install from the original disk that came with the printer, and I have downloaded the latest driver from the HP website.  All producing the same error.

Is this a system error of some kind?

Any thoughts would be appreciated.
0
Comment
Question by:lwhouse
8 Comments
 
LVL 6

Expert Comment

by:tapkep
ID: 10685211
How that printer is connected? Directly to computer, or is it network printer (as assumes HP LaserJet 4000n)? What operating system is on print server?
0
 

Author Comment

by:lwhouse
ID: 10686008
It is a network printer, Windows 2000 on the print server.
0
 
LVL 6

Accepted Solution

by:
tapkep earned 125 total points
ID: 10687015
It looks like driver installed on w2k server is not compatible with NT4.

Have you tried to connect directly to network printer using "HP Install Network Printer Wizard" http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=19656&taskId=135&prodTypeId=18972&prodSeriesId=27908&submit.y=4&submit.x=8&lang=en&cc=us&swEnvOID=24 ? During setup, point to the NT4.0 drivers, downloaded from HP site.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Expert Comment

by:davieA
ID: 10702524
I ad a similar problem with a an HP 3500n and a an NT4 server.  The driver loaded on the server was for NT4 and any 2000 workstations could not use the printer.
I have now kept the printer set up on the NT4 server and each 2000 machine has to have the printer set up locally.
You have to add a new port during the add printer wizard and set up the port using the printers IP address .
try that and see if works for you

0
 

Expert Comment

by:Sleeping_Dog
ID: 10891554
Double check your documentation.  Some printers under NT4 will require additional setups/changes to your print spooler.  Some setups and drivers will even require you to create a seperate or new spooler directory with a very specific name and location.

Cheers

Sleeping Dog
0
 

Author Comment

by:lwhouse
ID: 10939964
Tapkep's suggestion worked, thank you all for your suggestions.

Louis
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 11808526
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave a recommendation in the Cleanup topic area that this question is:
Accept Tapkep
Any objections should be posted here in the next 4 days. After that time, the question will be closed.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

hdhondt
EE Cleanup Volunteer
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now