We help IT Professionals succeed at work.

Windows NT 4.0 printing

lwhouse
lwhouse asked
on
Medium Priority
225 Views
Last Modified: 2010-05-18
I have an NT 4.0 workstation.  I am trying to add a printer, a laserjet 4000n.  No matter if I install from the print server or try to print directly to the device, I get the same error message.  "Printer driver setup error. the printer driver is unknown".  

I have tried to install the driver from the print server which is the NT 4.0 driver, I have tried to install from the original disk that came with the printer, and I have downloaded the latest driver from the HP website.  All producing the same error.

Is this a system error of some kind?

Any thoughts would be appreciated.
Comment
Watch Question

Commented:
How that printer is connected? Directly to computer, or is it network printer (as assumes HP LaserJet 4000n)? What operating system is on print server?

Author

Commented:
It is a network printer, Windows 2000 on the print server.
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Commented:
I ad a similar problem with a an HP 3500n and a an NT4 server.  The driver loaded on the server was for NT4 and any 2000 workstations could not use the printer.
I have now kept the printer set up on the NT4 server and each 2000 machine has to have the printer set up locally.
You have to add a new port during the add printer wizard and set up the port using the printers IP address .
try that and see if works for you

Double check your documentation.  Some printers under NT4 will require additional setups/changes to your print spooler.  Some setups and drivers will even require you to create a seperate or new spooler directory with a very specific name and location.

Cheers

Sleeping Dog

Author

Commented:
Tapkep's suggestion worked, thank you all for your suggestions.

Louis
CERTIFIED EXPERT

Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave a recommendation in the Cleanup topic area that this question is:
Accept Tapkep
Any objections should be posted here in the next 4 days. After that time, the question will be closed.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

hdhondt
EE Cleanup Volunteer
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.