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Having a hard time installing Sudden Strike 2 and running it

kamagong2000
kamagong2000 asked
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Medium Priority
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Last Modified: 2013-12-26
I have recently bought Sudden Strike 2 and I could not get it to run.  I have a AMD Athlon 2.2 XP with GeForce FX 5200 video card and CREATIVE cdrom 52x, 40 GB HD and a 128 Vibra Sound Card.  Now my specs exceed the system requirements of this game.  What happens is that it takes around 5-10 minutes just for the CDROM drive to BEGIN to read the CD and thus start the installation process.  After installation, I started the game and I only went as far as the manufacturer's logo, then I go back to my desktop with my resolution changed from 1024 X 768 to 640 X 480.  I tried installing it on another computer and the game works just fine.  What can I do?  Is there a problem with my CDROM drive or my display adapter?
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Hi kamagong2000,

Is your CDRom always that slow to read CDs? Or only this one?
What is your OS?
What are the specs and OS of the other computer?

Things you should try:

1. Update all your drivers: video card, sound card, mainboard.
2. Update DirectX to the newest 9.0b version.
3. Run DXDiag: Go to Start|Run|type 'dxdiag' (without the ') then press enter - let it check for errors.
4. Run a system file check: Go to Start|Run|type 'sfc /scannow' (without the ') then press enter - let it check for errors.
5. Patch the game after install with the newest avaible patch.
6. Check for viruses.
7. check for Spyware.

HTH
>Is there a problem with my CDROM drive or my display adapter?
Yes, I would say there is a Major problem with your CD-ROM drive.
The only other thing it could be is a dirty/scratched CD.
Clean the CD or Replace your Faulty CD-ROM drive.
Commented:
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Commented:
Thanks for the points, turn, but shouldn't abandoned questions qualify for an 'A' rating, so as not to being your average down?

ChrisPy
CERTIFIED EXPERT

Commented:
Hi ChrisPy :-),

This question was closed by kamagong2000 so I can't really do anything but ask why the question was given a B grade.  If kamagong2000 asks for the grade to be upgraded to an A I will do so.

Turn123

Commented:
Sorry about that. I had assumed that you had closed it. kamagong2000, would you be so kind as to either request an 'A' rating, or let me know what caused you to assign it a 'B', and I'll endeavor to rectify it.

ChrisPy

Author

Commented:
Sorry about the late reply guys, I would like to request an 'A' for ChrisPy.

Commented:
Very much! Sorry it took ME so long... new job is killing me (in a great way!)

ChrisPy

Commented:
Also, did you ever get it running? Or email the Support team? I'm not in this for the points (tho they ARE fun!), so I would still be happy to work with you, as my time permits!

ChrisPy

Author

Commented:
Same here, pal.  Yep, I got it running.  I emailed the support team and they responded immediately.  Turns out I just needed the patch.  I want to thank you and the rest of the guys who responded.    
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