Exchange / Outlook lost email folders

One of the clients on my Network had a very improtant email folder, when he tried to transfer a message to the folder he got the message, "folder you attempting to move the file to is no longer available"

i have checked his outlook install to see if he has mistakenly moved it somewhere but to no avail,  the backup software does not seem to backup individual mail boxes, or if it does there are stored in some other manor.

so.... is there some alternative recovery method server side or client side i may not have considered ?

you input is gratefully received
mxjxsxAsked:
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ktuffner00Connect With a Mentor Commented:
check his deleted items. if it is not in there, do a recover deleted items. if its not there, and the fact that u do not do brick level backups, the only way to get it back would be to restore the information store and i woudlnt recomend this unless this folder was indeed so important but any hey, i myselft would not restore an information store just for a folder.
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OneHumpCommented:
You'll need to restore your entire server offline to another server then open the mailbox containing the missing folder using Outlook and export it.  This has been a pain point with Exchange for many years.  There are "bricks level" or mailbox level backup solutions but they are all awful.

OneHump
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mxjxsxAuthor Commented:
thanks for your input, i guess he will not be getting back his folder.
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