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Erratic mouse movement

Hi
I brought a new 'iBall Black Cat' optical Mouse. However when kept on a surface for a few seconds, it starts moving on the screen automatically without even me touching it. Pl. tell me how to come around this problem as i am an artist and can't afford this erratic movement.
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ravs_88
Asked:
ravs_88
1 Solution
 
Pete LongConsultantCommented:
Mouse Misbehaving
**********

Make sure you have all the up to date service packs for your OS

Win 95
http://www.microsoft.com/windows95/downloads/
Windows 98
http://www.microsoft.com/windows98/downloads/
Windows2000
http://www.microsoft.com/downloads/results.aspx?productID=A33A864D-A301-4DD8-830C-809D66BD6265&freetext=service+pack&DisplayLang=en
Windows XP
http://www.microsoft.com/downloads/results.aspx?productID=4C937A02-BAE0-4317-A1A9-0C56CD979D05&freetext=service+pack&DisplayLang=en

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Delete the Mouse from the Device manager and reboot, to let windows reinstall it


how to get there?

95/98 Start> settings >control Panel >system > Device manager

2000 Start> settings >control Panel >system >hardware >Device manager

XP Start >Run, and then type "devmgmt.msc" (without the quotation marks). CLick OK or press enter.

**********

Are you running the mouse through a KVM switch, a lot of older models will ONLY support a simple PS/2 basic mouse try swapping out the mouse for a basic one.

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Get the latest Drivers for you mouse

Intellimouse
http://www.microsoft.com/hardware/mouse/download.asp

A plethora of mouse drivers!!
http://www.input-drivers.com/ (if you need to log in user is 'driver' password is 'all'

More Drivers!
http://www.modem-and-drivers-software-download.com/mouse-drivers.html

Logitech
http://www.logitech.com/index.cfm?page=downloads/categories&CRID=1792&countryid=19&languageid=1

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Have you got a spare mouse you can try to rule out the mouse being faulty?

**********

Known mouse issues


Windows 9X Links

PS/2 Mouse Does Not Work After Upgrading to Windows 98
http://support.microsoft.com/default.aspx?scid=kb;en-us;206034

Updating Mouse Driver May Cause Mouse to Hang
http://support.microsoft.com/default.aspx?scid=kb;en-us;254923

USB Mouse May Hang When the Computer Is Idle for a Long Time
http://support.microsoft.com/default.aspx?scid=kb;en-us;327551


Windows 2000 links

The Keyboard and Mouse Do Not Work When You Resume from Standby
http://support.microsoft.com/default.aspx?scid=kb;en-us;818383

IntelliPoint Mouse Software Not Supported Under Windows NT
http://support.microsoft.com/default.aspx?scid=kb;en-us;122526

Mouse May Not Work After Installing Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;214632

Microsoft IntelliMouse Is Not Detected or Causes Hang in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;226015



Windows XP Links

Universal Serial Bus Mouse Does Not Work
http://support.microsoft.com/default.aspx?scid=kb;en-us;817581

How to Enable the Wake from Standby Option for a USB Mouse
http://support.microsoft.com/default.aspx?scid=kb;en-us;280108

Computer Hangs if USB Selective Suspend Option of USB Mouse Is On
http://support.microsoft.com/default.aspx?scid=kb;en-us;317673

Keyboard and Mouse Stop Responding When You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;324754

PS/2 Mouse Does Not Work After Your Computer Resumes from Hibernation
http://support.microsoft.com/default.aspx?scid=kb;en-us;817699
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Francois_ITCommented:
...Go to your vendor and exchange that defective mouse...
if the problem is not present with your previous mouse, seems that the new one has problems.

p.s. also try not to use the mouse on a reflective surface, optical do not like that. Try to use a flat color pad.
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Da-BuCommented:
One other thing... if you keep your computer reclined to your table where you work with your mouse, computer vibrations are causing table to vibrate and mouse to move...

Also, do not use black and dark colored mouse pad!!!
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Huseyin1Commented:
Da-Bu. intresting thing about not using dark mouse mat!!

take the mouse back, its broken get a new one, but 1st reinstall drivers,

H
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cfraenkelCommented:

From someone in the industry....  A vibrating cursor on an optical mouse is almost never a driver problem.  It's the sensor being confused by what it sees.   The sensor uses a camera to take snapshots of the desk surface and compares successive images to figure out which way it's moving.

Some surfaces provide ambiguous data to the camera and the cursor vibrates.  Wood grains tend to be the most common problem, but only in small, localized area that just happen to have the grain in the right pattern.  Other things to avoid are glossy, saturated color printed material (magazine covers that have large areas of solid, bright colors).

While the sensor does have less signal to work with on a dark surface, the LED is spec'd to work on black paper.  This is a worse case than the black mouse pad, as the rough texture on the mousepad will cast lots of shadows, giving the camera lots of features to track.   So for most mice, there is no problem with using the black mouse pads.  (on the other hand - there's no value to using the mouse pad either.)

The one case where a black surface *does* hurt the performance of the mice is with wireless mice.   Some wireless mice vary the power (brightness) of the LED.  Since the black surface is darker, the LED needs to be brighter than it does on a lighter surface.  So you'll use the batteries up a little faster.

Try to see where the mouse vibrates.  If it's only on some parts of your desk, then that's normal behavior.  If it does it everywhere, or on white paper with printing on it - then the mouse is not working correctly.

And don't bother reinstalling drivers for this particular problem.

CAF
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Huseyin1Commented:
one blind mouse, reminds me of my childhood school days, or was that 3 blind mice!

H
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moduloCommented:
PAQed with no points refunded (of 125)

modulo
Community Support Moderator
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