We help IT Professionals succeed at work.

Cisco 678 on Quest PPPoA Network....Cisco must be rebooted every morning...WHY

hawgpig
hawgpig asked
on
Medium Priority
336 Views
Last Modified: 2010-03-17
I have a client that has a cisco 678 configured for multiple IP addresses. The cisco takes the first address, a default gateway is assigned via PPPoA to the Cisco. Inside the Cisco is a linksys router BEFSR41W that takes another served address.
The BEFSR41W then does nat for the internal network......
The issue is that if the computer is turned off for the night when the client comes in the next morning there is no internet connection.....
If they reboot the cisco 678.....the internet comes up.....
What is going on with this network
The work around for their network is to shut down the cisco, linksys, and computer using the power strip and turn it back on in the moring....effectively rebooting the CISCO 678 each morning.....
any Ideas????
Comment
Watch Question

Les MooreSr. Systems Engineer
CERTIFIED EXPERT
Top Expert 2008

Commented:
Potentially a virus on the network that is causing the CPU on the 678 to peg out. Rebooting it clears it up for about 8 hours.

Author

Commented:
Well there hasn't been any traffic on this question for quite a while....
I will delete the question
Sorry lrmoore.....No worm or virus on the machine...
Les MooreSr. Systems Engineer
CERTIFIED EXPERT
Top Expert 2008

Commented:
Is it still happening? Do you want to keep working on it?

Author

Commented:
I have come up with a work around for the CU that seems to be acceptable....I just have them turn off their power strip which has the router and computer pluged into it.....and turn it back on with tthe power strip.......Their corperate IT now has access to the computer, router, gateway, etc. Since they are not paying me, I'm not working on it any more.....Since I have no way to do any testing it is kindof a moot point....So let's just close it.....
Thanks everyone for the help
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.