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Loosing xls atachement on email i receive

ntsabman
ntsabman asked
on
Medium Priority
1,381 Views
Last Modified: 2009-07-29
When i receive e-mail with xls from certaint person the attachement is gone but when i test it everithnig seem ok

Where do i start to fix this problem

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Les MooreSr. Systems Engineer
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Commented:
btw all you said is rigth but in this case i found that if the person send the email with netscape to some with winxppro and outlook the atachement dont go trougth update to outlook 2000 and the atachement are there thx for the help all
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Top Expert 2007

Commented:
ntsabman, did you really think this deserved a grade of "C"?

These are the guidelines for grading, in case you haven't read them.  To sum up, a C is typically only given when the author participates in the thread confirming questions and solidifying what solution they're seeking.  Your only post here, aside from you initial question, was after you had closed it out....

>>>
Although we use an A-D scale here at Experts Exchange, it works differently than, say, school grades. If one or more Experts' proposals are accepted as answers, they should usually be given an A or B grade, since they have taken the time to provide you with a working solution. If a possible solution is incomplete - ask for clarification or details before accepting the answer and grading it. People should not be given lower grades because of incorrect grammar or because you just accepted their answer or comment to close the question. Keep in mind, your question and any follow-up comments should be focused so that there can be a specific answer. The following is a good guideline to follow when grading:

A: The Expert(s) either provided you with a thorough answer or they provided you with a link to information that thoroughly answered your question. An "A" can also be given to any answer that you found informative or enlightening beyond the direct question that you asked.

B: The Expert(s) provided an acceptable solution, or a link to an acceptable solution, that you were able to use, although you may have needed a bit more information to complete the task.

C: Because Experts' reliability are often judged by their grading records, many Experts would like the opportunity to clarify if you have questions about their solutions. If you have given the Expert(s) ample time to respond to your clarification posts and you have responded to each of their posts providing requested information; or if the answers, after clarification, lack finality or do not completely address the issue presented, then a "C" grade is an option. You also have the option here of just asking Community Support to delete the question.

Remember, the Expert helping you today is probably going to be helping you next time you post a question. Give them a fair chance to earn an 'Excellent!' grade and they'll provide you with some amazing support. It's also true that a "C" is the lowest grade you can give, and the Experts know that -- so use it judiciously.
<<ref: https://www.experts-exchange.com/Networking/help.jsp#hi73
https://www.experts-exchange.com/Networking/help.jsp#hi51
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