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Tektronix 350 screen stuck on the BIOS version!?

babaganoosh
babaganoosh asked
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Last Modified: 2010-04-12
I LOVE my Tek 350 printer.  But a few days ago it stopped printing.  Then I noticed that the display was frozen - you couldn't wake it up / it didn't respond to the buttons to clean, menu, help...  So I turned it off and then back on.  It sounded like it was warming up, but it only gets as far as 'Tektronix v3.3' on the screen.  I smell the wax melting.  But nothing else happens...  : (

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Commented:
It's time to take your printer to service. Everything you wrote tells that it is mechanicaly broken. Sorry :-(
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Commented:
You can try powering it up in service mode. Check the DIP switches on the back. Normally they should all be up. For service mode, push DIP 2 down and cycle power. See if it gives you any clues as to what the problem may be. However, as Da-Bu says, it is likely that something has failed. And with a printer as old as the Phaser 350, any service will cost more than the printer is worth...

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Commented:
hdhondt - I totally forgot about that back circuit board!  I t was very dusty (I am a firm believer in the idea that dust can grab humidity and cause intermittent problems in electronics, although I never see that written up).  Anyway, I was psyched to blow off the dust and try those dip switches (or I was thinking that I might have bumped those switches to the wrong position, but both were up).

Blew out the dust, reseated the daughter / memory boards, played with the dip switches....  still nothing.  Sometimes it hangs at 'tektronics v3.30, sometimes at 'initializing' and most times (even before the cleaning - the first row of the LCD faintly lights up but no words appear.  

I even tried starting without the board in place - for that I get the faint lighting of the 1st row.  I guess I need to open up the machine and check connections, dust elsewhere?  A plastic part had broke recently and I was in there repairing it.  But that was a few weeks ago and it was runnning fine since then....

Any other tips / tricks?  sure it's an old machine.  But it worked great, I have loads of the free black ink, I have a new maintenance tray and ..... since I didn't use this for color much and was turned off by the cost to run the machine / it used more ink keeping the colors ready to go, even though I rarely used it.... I loaded black in all the slots so I have a black printer that is pretty much free to print.  THat had been working fine for a year now.  So I really don't want to walk away from this if I can avoid it.....

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Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave a recommendation in the Cleanup topic area that this question is:
Accept hdhondt
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hdhondt
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