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Blue Screen Crash IRQL_NOT_LESS_OR_EQUAL

Sleepy69
Sleepy69 asked
on
Medium Priority
5,700 Views
Last Modified: 2008-02-01
My PC keeps giving me the blue screen of death, with the error message :

IRQL_NOT_LESS_OR_EQUAL

STOP 0x0000000A (0x00000004, 0x00000002, 0x00000001, 0x804F4391)

Any ideas where I can start to stop this from happening?

Thanks,

Alan
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Author

Commented:
Many thanks,

After looking through your reply I installed the windows support tools from my xp disc.

Used a program called pstat.exe, and from the stop code of 804F4391, it looks like Module Ntoskrnl.exe caused the crashes.

Any idea how I can stop this from causing the crash or am I going down the wrogn route.

Alan

Commented:
Darn that is a system file. Try reinstallin Servic Pack 1. I think that will replace the file.

Author

Commented:
Just downloading the service pack now : if my pc stays alive long enough for the download!!

Many thanks

Author

Commented:
Downloaded the pack : and it has now been over 24 hours without one of those crashes.

Fingers crossed you have sold this problem!!

Many thanks

Commented:
My fingers are crossed :)

Author

Commented:
Crazyone : Having issues with Outlook now!!

Maybe you could look at

https://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_20936325.html

Seeing as you sorted this one out so quick!!
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