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virus: many  programs wont run

will_274
will_274 asked
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Last Modified: 2013-12-04
Hi, about a week ago i suspected i had a virus. I ran Norton anti-virus, then clicked full system scan, after about 10 seconds it closes spontaniously. So, i downloaded AVG, installed it but i closed spontaniuosly again during the installation. It seemed to be installed so i ran it and sarted to scan, but guess what it closed again. This only happens with my anti-virus software not any other programs. I went on a online virus scan called "housecall". It found 7 infected files: im sorry but i cant remember there names. one was a trojan and the other was associated with image.dll and rundll32.dll. I deleted the infected files using housecall and then went to see if i could run NAV or AVG, and windows said they couldnt be found

Windows cannot find 'C:\Program Files\Grisoft\AVG6\avgw.exe'
Windows cannot find 'C:\Program Files\Common Files\Symantec Shared\Nmain.exe'

When i go to Start...run...browse...and try and open any file with an .exe extension windows comes up with the same error "Windows cannot find ......" but any other files work. Also i can run AOL.

I cant show you whats in my registry because it wont run!

Also before i ran housecall i downloaded two symantec virus removers for:
KLEZ
GAOBOT


Please help
thanks will
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In this case your best approach would be to reformat and start fresh. This will help to insure removal of the viruses you have gotten. Some times a system gets overly infected and and it becomes virtually impossible to remove them all.
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