HD no longer detected by BIOS, drive making "clicking" sounds

Posted on 2004-03-27
Medium Priority
Last Modified: 2010-04-03
I have installed a new Seagate 200GB drive recently into my system about a month ago and have been using it successfully for that time..  It is a Seagate ST3200822A and it is my primary master drive.  I am running Windows XP and the drive is formatted to NTFS.

Yesterday, I ran Norton Speed Disk on the drive to defragment the C partition, which completed successfully.  I then left my computer on while I went out.  When i got back home, my computer was rebooted and trying to detect IDE Drives.  I tried to reboot, but it keeps stalling at that same stage and doesn't get past the stage of detecting Hard Drives.  I can't even access the BIOS configuration by pressing DEL.

I then detached the Seagate drive, and tried booting from the old WD drive that I had (using it now as my primary master drive).  Everything worked fine.  I then tried attaching the Seagate as a primary slave drive, but it continues to stall the system, not even getting past the detection of the HD's.  When I put my ear closer up against the HD, I hear "clicking" sounds every few seconds from the Seagate drive.

Is my HD a goner?  I have had no evidence that there were any problems on the drive.  I did run Norton Disk Doctor the drive  before defragmenting, and no errors were present.  

I can't even seem to access my drive to run diagnostics on it or recover any data.  If anyone has any adivce, it would be greatly appreciated.

Question by:ryguy1976
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LVL 44

Expert Comment

ID: 10695705
To test it put it in another machine and see if it does the same thing if so then the disk is probably dameged. If it is under warranty then have it replaced.
LVL 44

Expert Comment

ID: 10695707
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Author Comment

ID: 10697347
I'm looking into getting the drive replaced, but in the mean time I would love to be able to access the drive one more time to burn the data from it onto CD's.  

I'd like to try to run some of the data recovery programs you listed, but the drive isn't recognized by the computer.  Is there any way to recover data from this HD, even if the BIOS doesn't see it?

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LVL 44

Accepted Solution

CrazyOne earned 300 total points
ID: 10697359
>>>any way to recover data from this HD, even if the BIOS doesn't see it?

Not really. Some folks have gotten lucky by placing the drive in a sealable zip lock bag and placing it in the freezer over night. Then hooking the drive back up to the computer and immediately backing up the data. This does not always work but when it does you have to be fast about it because this is just a short lived temporary fix.
LVL 22

Assisted Solution

dovidmichel earned 75 total points
ID: 10698779
If the failure is in the mechanics (which is sounds like it is) here is a trick that will often give you a chance to backup your data.

Put the hard drive in a zip lock freezer bag,
then put that inside another freezer bag,
leave it in the coldest part of your freezer over night,
next day connectect it up again as a slave drive and give it a try.
LVL 44

Expert Comment

ID: 10698803
dovidmichel did I not already say that. Please read prior comments before posting.
LVL 22

Expert Comment

ID: 10699399
Sorry my mistake.
LVL 44

Expert Comment

ID: 10699419

Expert Comment

ID: 10700462
Sounds like the HDD is a goner.  Usually when the click of death is present even the freezer trick doesn't work.  I tried the freezer trick today on a clicking Maxtor and no help.

Hope this helps.
LVL 44

Expert Comment

ID: 10700610
A clicking Maxtor is that anything like a praying mantis :)

Author Comment

ID: 10700644
Wow, never heard of the freezer trick before.  I'll give it a try. :-)

I also heard that sometimes a ?Linux care boot? could see the bad drive, even if the BIOS doesn't detect it, giving you the opportunity to back up data.  Does anyone know anything about this?

And thanks to all of you for your help so far! :)

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