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Trying to gain control of a domain

Posted on 2004-03-27
Medium Priority
Last Modified: 2010-04-11
Hello All,
      How would I go about gaining full control of exchange, so that I can delegate control and other functions; such as moving exchange to a new system and making modifications to global catalog lists?
The problem is this; the former senior administrator assigned himself (his account) as the top of many functions of the domain & exchange. He also deleted his account from the system.
So now I am trying to gain control.

Some info: My account is a “Domain Admin” account. I can make many changes, so I am sure that I can get around the fact that he deleted his account, but I don’t know how.

So thank you to anyone that can help me gain control of this system.
Question by:weguardyou
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Expert Comment

ID: 10708558
Do this through Exchange System Manager.  
Go down to your Public Folder Instances and find each public folder change the permissions.

Author Comment

ID: 10718671
Thank you for your answers, but I am left with the fact of why can’t I delegate control of exchange to myself.  I go into the Exchange Delegation Wizard:  All that is in there is the deleted ID: example: S-1-5-21-776561741-12… and its Role is Exchange Full Administrator.
If you can provide a step by step, perhaps that would be more helpful for me.
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Author Comment

ID: 10718729
Even in the public folders when I attempt to remove that deleted user’s system id. Example: S-1-5-21-776561741-12…  I get a security message saying I can’t remove it because it’s inheriting the permission from its parent.
That’s all good to know, but then again I don’t have the option to uncheck it from inheriting permissions in this area.  Again I am confused.
LVL 18

Expert Comment

ID: 10720660
Have you tried taking ownership of the root?

properties> Security >advanced >ownership

Author Comment

ID: 10724002
You say “take ownership of “root”.
Root of what?
Please elaborate more if at all possible

Accepted Solution

ccallison earned 2000 total points
ID: 10729404
You've got a BIG problem.  Use this article to fix the problem:;en-us;296487&Product=exch2k

Once you've got control back you should, at the very least, create two new security groups - one for Exchange Full Administrators and one for Exchange View-only Administrators.  You don't even have to populate them for now.  Just open the Exchange System Manager and delegate at the top level to these two groups.  That should have been the first thing that was done the last time.

Be careful.  If your former employee was stupid enough to install Exchange using his own account instead of a service account, then you may find more fun problems later on.

Author Comment

ID: 10733574
That last answer was great… and helpful to a point so a awarded the credit to you for that.
My dilemma still remains: I follow the steps as per the link from Microsoft and what I get at the end is an “error”.  
It says:            Failed to grant permission of DOMAIN\user on this object:
/dc=com/dc=DOMAIN/cn=Configuration/cn=Service/cn=Microsoft Exchage

So I am still suck…

Expert Comment

ID: 10736660
I don't know if you suck, but you are definitely still "stuck"! <g>

If you followed the Q-note and performed the ADSI editing as noted, you should be able to wrest control.

Are you sure that the account you are using has Schema Admin and Enterprise Admin rights?  You've GOT to have those to do this work.  You should make sure that you add your own account and the new E2K service account to those groups and let those rights replicate before performing this work.  If you have multiple DC's, are you sure that they are replicating properly?

Author Comment

ID: 10741147
My account has the following listed:
It’s a member of:
      Administrators, BackOffice Internet Users, Domain Admins, Domain Internet Users, Domain Users, Enterprise Admins, Group Policy Creator Owners, Schema Admins
I am sure this should cover all the rights I should need. Yet it still does not.
I am waiting for a complete 24 hours to pass to re/try the last steps to see if that will work.

Expert Comment

ID: 10793716
Is it possible that you have a deny in the Domain Users or Domain Internet Users group that is preventing you from doing certain things?

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