Solved

Microsoft Outlook 2002, I-Mate PDA, Nokia 6610.

Posted on 2004-03-28
6
286 Views
Last Modified: 2010-04-08
Recently I purchased an I-Mate PDA, upgrading from my old phone a Nokia 6610.

I synchronised all details from my Nokia Phone with outlook and it imported all of the numbers WITHOUT international format symbol.  For example 0400123456 is an Australian Mobile number  the international format is +61400123456.  Although all of the numbers in Outlook come up as 61400123456 (even when you try and edit the entry and add a '+' to it, Outlook automatically removes it).  Now when I synchonise them back over to the PDA, they sync exactly as previous.  The phone does not recognize the number and therefore does not dial, until I manually add a plus symbol to the start of the phone number on the PDA.  Now when you have over 200 contacts in your phone it' s abit tedious to change each entry manually.  I've looked for international settings, number settings, number formats, everything I can and have not been able to find anything.   Please help
0
Comment
Question by:mortar
6 Comments
 
LVL 17

Expert Comment

by:Karen Falandays
ID: 10699554
While there may be a way to do this programattically, there is at least a streamlined, rote method, if you can find a sympathetic 12 year old.

Double click to open the first contact
Double click on the modbile number
Click the drop down arrow next to country and type "AU"
Click OK
Click "NEXT" arrow on toolbar
All told, should only take 30 minutes, max!

Also, once this is done, TURN OFF sync of contacts for phone/pda, as this will reset again
0
 
LVL 4

Author Comment

by:mortar
ID: 10700390
I went to Italy 2 years ago so I got into the habit of entering numbers into my phone into international format already, so they already include the 61.  Thanks for your reply kfalandays but all this process does is add 61 to the start of my number, but still no "+" symbol which is the important part of the equation.

The most interesting thing is when I double click the same recently edited mobile number, the extra 61 will be added although, Australia is not selected in the drop down list so if the process were to be repeated, it would add 61 again and again and again.  It's as though Microsoft have stuffed up their coding and incorrectly coded the extraction of a country code in their mobile number variable or at least have not created seperate variables for country code, area code, number etc.
0
 
LVL 17

Expert Comment

by:Karen Falandays
ID: 10700413
Hi Mortar, sorry it didn't help. By the way, I am using OL2K and the + is definitely added. However, another workaround would be to send it to Excel, do a find/replace and then import back into OL.
In addition , I am going to email one of our experts who writes a lot of code.
Karen
0
 
LVL 13

Expert Comment

by:stefri
ID: 10707327
I agree about + sign in OL2K. It does not complain when entering +61400123456 but is it maybe because our regional settings are not set to Australia.
I am leaving in France: iso coding is +3312345678
When entered this way, it is modified as +33 12345678
If I enter 0112345678 (01 is the area zone), it is modified as (01) 12345678 and cant be corrected.

I checked the content of the Contact structure with VBA:
Sub exa()
Dim co As Outlook.ContactItem ' to forwrd anything whick can be forwarded
Dim colSelection As Outlook.Selection
Set colSelection = Application.ActiveExplorer.Selection

If colSelection.Count = 0 Then
   Set colSelection = Nothing
   Exit Sub
End If
Set co = colSelection.Item(1) ' checking one dummy contact
End Sub
setting a break on end sub and adding a watch on co
It display strings which looks quite normal.

Are your regional settings set to Australia on the PC?
If yes, do you have the Country information on the PDA contact? I noticed that adding a +61400123456 in one of phone field was not modified BUT when double clicking the underlined phone number was showing:
Phone Details
    Mobile +33 61400123456 ( remember my time zone: France = +33)
    Country/Region France
    City/Area: empty
    Local Number: +61400123456

If selecting Australia in Country region
   Mobile: +61 400123456
   Local Number: 400123456

Removing the first 61 in local number will maybe do the trick if the export propagates the Country code to PDA. If it works that way, I am afraid that sync from Pda to PC will prepend another +61. Endless....

Stefri




0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 10846201
Closed, 250 points refunded.
CetusMOD
Community Support Moderator
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now