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Subfolders (only) dissappering

Posted on 2004-03-28
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Last Modified: 2010-04-03
First (~4 weeks ago) I noticed all the subfolders (only) gone from c:\My documents\folder1\subfoldera, b, c,etc... Individual files (mixed types; e.g. word, excel, jpg, etc...) in the folder however, were still in place.

Now I have noticed another set has disapperred. This time from c:\My documents\My Pictures\a, b, c, etc... (I do not believe they disappeared at the same time, but cannot say for sure.)

I am virus free (NAV 2004 with all updates), inside a NAT router with ZoneAlarmPro running also... The 1st set were in no way recoverable, Norton UnErase cannot find ant JPG's to recover this time... I have not dared install any lost file recovery utility (again) to lok for the pictures. Norton

Any thoughts...?

(BTW after old tapes provided inadequate b/u the first time I moved to DVD b/u but folders are not there also so may have dissppeared w/ the first set.)
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Question by:jfdugan
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ehud42 earned 750 total points
ID: 10714464
If these are 'obvious', I appologize - generally the longer you stare at a problem, the simpler the solution becomes :-)

First, are you on a network, and is the parent folder being shared with write permissions? (Browse the network from another computer and try to get to the parent folder in question, then try and rename a file - if you can rename it, it can most likely be deleted). There may be someone or something (virus on another machine) that is the source of your problems.

Second, check the HD for errors. From a Windows Explorer (press and hold the Windows key and then press the 'E' key), locate the C: drive, right click on it and select 'Properties'. On the 'Tools' tab click on the button for Error checking. Make sure to select full surface scan and automatically fix any errors. With NT, 2K and XP you may have to reboot. If you are running 95, 98 or ME, I would suggest first restarting in Safe Mode otherwise too many utilities running in the background may prevent the scandisk from ever completing.

Third, take an inventory of the programs and utilities that are running - make sure none are inadvertantly set to move the folders elsewhere.
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by:jfdugan
ID: 10723013
Thanks for the thoughts...

- Not on a network
- No errors
- Did it, none...

BTW, found many more lost folders. All that were lost were 2 levels below "my documents", yet not all folders at this level were lost...

-john
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