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broadband connection drop after awhile i started windows

gabrieltay
gabrieltay asked
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Last Modified: 2010-03-17
i am having problem with my broadband connection.. whenever i start my windows from my notebook which is connected to my office broadband line, after awhile my connection will slow down and eventually the line will drop.. then when i restart, my connection will back to the normal speed and after sometime the line will slows down again..
i don't have problem with other broadband connection... just when i'm hooked to my office adsl line i will face that... could it be some bug or virus in the system that's preventing access to the internet?  
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Systems Engineer
Top Expert 2005
Commented:
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Gareth GudgerSolution Architect
CERTIFIED EXPERT
Most Valuable Expert 2014
Top Expert 2014

Commented:
It sounds like your modem is getting alot of CRC errors to the point it is dying. These errors being clean when the modem restarts. Try swapping out the modem. Most providers swap them out for free.
I think it would be a lot easier to analize the problem if you told us:

What type of Broadband connection you have (ADSL, SDSL, Cable, T-1, etc).
How many users on the network and what kind of equipment sits between your PC and the Broadband.
What is your OS,
Etc.

Commented:
are you on a wireless network connection...you mentioned your notbook... if so you may have some week signal going on here.....
Do you have a file sharing program installed on the Laptop?
Emule, Kazaa, bearshare, grokster?

Maybe when you first start, the program is not connected to any users, then after a little while p2p users in que begain to download the files you have.  This is choking down your adsl connection, mostly because of shitty upload speeds.

Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Thanks..

FE
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