VSS, Shadow Copy errors and problems
I am trying to create an ntbackup process for a small office server that I support remotely, but when it runs I get the following:
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 5013
Date: 29/03/2004
Time: 11:16:13
User: N/A
Computer: HTSRV01
Description:
Volume Shadow Copy Service error: Shadow Copy writer ContentIndexingService called routine VsServiceChangeState which failed with status 0x8007041d (converted to 0x800423f4).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 53 48 43 4f 4d 4e 43 WSHCOMNC
0008: 32 32 33 30 00 00 00 00 2230....
0010: 57 53 48 43 49 43 00 00 WSHCIC..
0018: 33 37 32 00 00 00 00 00 372.....
Needless to say when you go to microsoft it tells you that there is no reference to 5013. I have also had other VSS error msgs doing ntbackup, cannot create instance, etc.
I have searched the Net for answers, but all the questions/answers (of which there are too few) relate to SQL databases. I dont have one! I do have an Access database though.
I also cannot see a "Shadow Copy" on the eproperties page of the disc in question.
Can anyone steer me down the right path?
Many thanks I hope in advance!
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 5013
Date: 29/03/2004
Time: 11:16:13
User: N/A
Computer: HTSRV01
Description:
Volume Shadow Copy Service error: Shadow Copy writer ContentIndexingService called routine VsServiceChangeState which failed with status 0x8007041d (converted to 0x800423f4).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 53 48 43 4f 4d 4e 43 WSHCOMNC
0008: 32 32 33 30 00 00 00 00 2230....
0010: 57 53 48 43 49 43 00 00 WSHCIC..
0018: 33 37 32 00 00 00 00 00 372.....
Needless to say when you go to microsoft it tells you that there is no reference to 5013. I have also had other VSS error msgs doing ntbackup, cannot create instance, etc.
I have searched the Net for answers, but all the questions/answers (of which there are too few) relate to SQL databases. I dont have one! I do have an Access database though.
I also cannot see a "Shadow Copy" on the eproperties page of the disc in question.
Can anyone steer me down the right path?
Many thanks I hope in advance!
ASKER
Yes, am using ntbackup on XP Pro (latest SP's)
This only occurs when the option to use shadow copy is selected... I need to do this as the backup is taken during working hours. Even if I select one file to backup (which is not in use) I get the error when using VSS.
This only occurs when the option to use shadow copy is selected... I need to do this as the backup is taken during working hours. Even if I select one file to backup (which is not in use) I get the error when using VSS.
ASKER CERTIFIED SOLUTION
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There is a setting when you create the backup job (you have to click Advanced if going through the wizard) to disable volume shadow copy.
Try checking this on a new job and determine if the error continues. It may be that a file is in use that simply can't be locked down...