Cannot access any Anti-virus websites, live updates etc.
Posted on 2004-03-29
Recently My computer encountered a problem with the internet. When I went to specific sites such as google, utoronto.ca and download.com, I'd be able to browse the sites but when I did a google search or download, I got a redirected page of "Search the Web" - which was spyware. Apropos to be exact. So after some difficulty Ad-aware got rid of it. Unfortunately, after we got rid of it my internet just stopped working.
We took a number of steps to fix this:
1) Checked file/drive consistency
2) Rollback to a week ago Restore Point
3) Debated corrupted sock5 file
4) Unplugged and plugged router etc.
Then we made a drastic move and just reinstalled windows again to renew any corrupted files. I know it isn’t a problem with the internet itself because my roommate runs off the same router and her internet was fine. After reinstalling windows, the internet was still down.
So my friend guessed maybe my IP address was blocked somehow so he changed the IP and internet worked fine. However, when I downloaded Norton off a cd, I could not do a Live Update.
I could neither access any anti-virus websites. After using an online anti-virus scanner – Microworld – I discovered the agrobot virus. It got rid of it and right after I was finally able to update my virus definitions. However when I rebooted the virus was back and I could not access live update or any ant-virus websites (Grisoft AVG, Symantec Norton, Mc Afee).
Any ideas to what I may have or how I may fix it?