Solved

Alternate Recipients

Posted on 2004-03-29
3
248 Views
Last Modified: 2010-03-05
I have Exchange 5.5 Sp4.  I set up a internal mailbox that I don't want mail to go in called ProductHelp.  I turned on the Alternate Recpient function through Exchange Admin and pointed it to another internal mailbox called HelpDesk.  When I send an e-mail to the ProductHelp mailbox, it does not get re-routed to the HelpDesk mailbox.  It just goes to the ProductHelp mailbox.  Any reasons why?
0
Comment
Question by:jshb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 10

Accepted Solution

by:
OneHump earned 250 total points
ID: 10705918
There is no clear reason why this would happen other than Exchange is not seeing that setting.  The first thing I would do is remove the alternate recipient and re-add.  You may also want to try a different alternate recipient and maybe check delivery restrictions on the original alternate recipient.  It also sounds like you want to check the box that prevents a copy from going into "ProductHelp".

Try all that and let us know what happens.

OneHump
0
 
LVL 10

Expert Comment

by:OneHump
ID: 10815345
Where are we at with this?

OneHump
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question