Solved

Alternate Recipients

Posted on 2004-03-29
3
247 Views
Last Modified: 2010-03-05
I have Exchange 5.5 Sp4.  I set up a internal mailbox that I don't want mail to go in called ProductHelp.  I turned on the Alternate Recpient function through Exchange Admin and pointed it to another internal mailbox called HelpDesk.  When I send an e-mail to the ProductHelp mailbox, it does not get re-routed to the HelpDesk mailbox.  It just goes to the ProductHelp mailbox.  Any reasons why?
0
Comment
Question by:jshb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 10

Accepted Solution

by:
OneHump earned 250 total points
ID: 10705918
There is no clear reason why this would happen other than Exchange is not seeing that setting.  The first thing I would do is remove the alternate recipient and re-add.  You may also want to try a different alternate recipient and maybe check delivery restrictions on the original alternate recipient.  It also sounds like you want to check the box that prevents a copy from going into "ProductHelp".

Try all that and let us know what happens.

OneHump
0
 
LVL 10

Expert Comment

by:OneHump
ID: 10815345
Where are we at with this?

OneHump
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question