Improve company productivity with a Business Account.Sign Up

x
?
Solved

Alternate Recipients

Posted on 2004-03-29
3
Medium Priority
?
259 Views
Last Modified: 2010-03-05
I have Exchange 5.5 Sp4.  I set up a internal mailbox that I don't want mail to go in called ProductHelp.  I turned on the Alternate Recpient function through Exchange Admin and pointed it to another internal mailbox called HelpDesk.  When I send an e-mail to the ProductHelp mailbox, it does not get re-routed to the HelpDesk mailbox.  It just goes to the ProductHelp mailbox.  Any reasons why?
0
Comment
Question by:jshb
  • 2
2 Comments
 
LVL 10

Accepted Solution

by:
OneHump earned 750 total points
ID: 10705918
There is no clear reason why this would happen other than Exchange is not seeing that setting.  The first thing I would do is remove the alternate recipient and re-add.  You may also want to try a different alternate recipient and maybe check delivery restrictions on the original alternate recipient.  It also sounds like you want to check the box that prevents a copy from going into "ProductHelp".

Try all that and let us know what happens.

OneHump
0
 
LVL 10

Expert Comment

by:OneHump
ID: 10815345
Where are we at with this?

OneHump
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

If there is anything erroneous with Exchange Database, it causes a significant effect on email communication till the user remounts the database. Further, database crash directly affects Outlook users due to which they are unable to access their ema…
In an Exchange Crossforest migration, the distribution groups can be a very complex operation that would cause loss of time, lots of issues and continued headaches if not solved in a timely manner. I had to do a similar project so I created a sc…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
To export Lotus Notes to Outlook PST or Exchange and Domino Server files to Exchange Server or PST files with ease, go for Kernel for Lotus Notes to Outlook conversion tool. Through the video, you can watch the conversion process. A common user with…

584 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question