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Disable Auto-reply

Posted on 2004-03-29
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Last Modified: 2010-03-05
I have an email address setup that auto-replies with an email that is way out of date.  I need to disable the auto-reply until someone can update the email.  I am new here, and I don't know how to disable the auto-reply.  Any help?
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Question by:RCKJr
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Expert Comment

by:sirbounty
ID: 10705568
From the server or client?
Typically, from the client - Tools/Out of office assistant...
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Author Comment

by:RCKJr
ID: 10714660
This needs to be done from the server.  There is no real user of this account; it was setup only to serve these auto-reply messages.  I just don't know where the reply is configured.  All I know is the user account.
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LVL 67

Expert Comment

by:sirbounty
ID: 10720375
Have you checked the Inbox Assistant in Exchange?
>>
1.    Open Microsoft Exchange.
2.    Using the Menu Bar go to Tolls and pull down to Inbox Assistant
3.    Near the bottom left click the Add Rule button:
4.    On the window below you will design your rule to perform whatever you want it to do.
 A.   You should type your name in the sent to filed (last name first-Morton, Charles) and then on the right click the Check Name button.
 B.   In the Subject field you should type the text that matches the subject line you want exchange to look for. I typed Mawanella because I wanted Exchange to flag every email that came to my with the subject Mawanella. You could also FW, if you wanted Exchange to flag every email that came to you as a forward. You can also use the Message Body field to have Exchange look for certain text within the message body.
 C.   In the middle you have several options. You one most commonly used is the Delete option. In this section you can tell Exchange what to do with them messages it has flagged. For example, I have configured Exchange to Flag all messages sent to me that contain the text Mawanella in the subject line. You can have it move or copy those flagged messages to othe folders within Exchange. You can have it forward messages to another recipient or home email address. Also, you can setup and automatic reply. For our purposes in dealing with Viruses, I suggest you set it up to Delete. At the end of the day you can go in a delete all the items in the trash.
5.    Once you have the above window configured to your meet your needs simply click the OK button on the top right.
6.    At the window below, make sure there is a check mark in the box to the right of the new rule you have added. Click OK and you new rule is now set.
<<ref:http://www.harlan-ind.k12.ky.us/Technology/Inbox%20Assistant/Using%20the%20Inbox%20Assistant.htm

 
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Accepted Solution

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RCKJr earned 0 total points
ID: 10740557
I figured it out.  Our auto-replies are actually out of office messages.  We had the out of office message turned on for this user account on the server.  We disabled it, and the auto-reply went away.
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