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Windows 2000 Pro Startup Failure

Posted on 2004-03-29
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Last Modified: 2010-04-13
Windows 2000 Pro hangs on startup in both normal and safe mode. Stops at mup.sys in safe mode. What could be causing this? what is mup.sys?
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Question by:ramcorp
10 Comments
 
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CrazyOne earned 336 total points
ID: 10706085
This is usually caused by some USB Device. if you have added any or added a USB card remove them and see what happens
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Expert Comment

by:Pete Long
ID: 10706100
Hi ramcorp,
if you have a usb PCI card remove it?

PeteL
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by:Pete Long
ID: 10706113
ramcorp,
doh!
PeteL
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LVL 57

Assisted Solution

by:Pete Long
Pete Long earned 332 total points
ID: 10706117
ramcorp,
MUP stands for "Multiple UNC Provider" which assists Windows in locating resources when more than one redirector is on a machine such as "Microsoft Client for Microsoft Networks" and the "Novell Client for Novell Netware". When a connection to a server is requested it does not know if the request is to a Novell server or an NT server. It will start looking for the server with the primary protocol on the primary requestor and then continue looking for the server on each protocol bound to each redirector until the server is found
PeteL
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Expert Comment

by:Gareth Gudger
ID: 10706534
Have you tried booting with "Last Known Good Configuration"?
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Assisted Solution

by:Zaheer Iqbal
Zaheer Iqbal earned 332 total points
ID: 10707591
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Expert Comment

by:Pete Long
ID: 11493731
This problem is USB related so CO got in before me (just) I answered the second part of the question, but if you splitting them give some to 1stITMAN as well :)
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