GMartin
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Unable to remove onboard audio drivers from Device Manager of Windows XP Home
Hi Everyone:
In an attempt to help a friend who lost his audio, I am needing help removing is old audio drivers so I can let XP Home do a fresh reinstall of the drivers. Basically, if I right-click on each entry under Sound, Audio, and Video Controllers, I only see "two" entries with an uninstall option. If I right-click on any of the remaining entries, I do not see Delete or Uninstall as an option.
Any instructions or tips for doing a clean removal of the onboard audio drivers will certainly be appreciated.
Thank you
George
In an attempt to help a friend who lost his audio, I am needing help removing is old audio drivers so I can let XP Home do a fresh reinstall of the drivers. Basically, if I right-click on each entry under Sound, Audio, and Video Controllers, I only see "two" entries with an uninstall option. If I right-click on any of the remaining entries, I do not see Delete or Uninstall as an option.
Any instructions or tips for doing a clean removal of the onboard audio drivers will certainly be appreciated.
Thank you
George
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ASKER
Hi,
Yes, I do remember logging in as administrator
George
Yes, I do remember logging in as administrator
George
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ASKER
Hi There:
Thanks for the followup. What should I do if two of the entries have been uninstalled? Should I let XP reload its native drivers for the entries and then perform the update on each entry including the stubborn ones which will not uninstall or delete?
George
Thanks for the followup. What should I do if two of the entries have been uninstalled? Should I let XP reload its native drivers for the entries and then perform the update on each entry including the stubborn ones which will not uninstall or delete?
George
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ASKER
Hi There:
Thanks for the followups. I do have a few more followup questions germane to this post. As a followup from the last post by Venish, I have uninstalled two of the primary audio drivers, and restarted the pc and XP did detect and reload the native drivers, but, there is not any audio. Now, as a possible work around to this situation, I do have a sound card which I can insert into the pci slot. But, this option poses a question in my mind. Will the drivers for this sound card still install properly despite the fact I can not delete or uninstall all of the audio drivers to the onboard audio chip?
Oh, by the way, as another followup on a question asked by an expert, I do have the motherboard specs of the E-Machine T1120. The MB ID is 71481.EM.0000.D.0112131148 . The motherboard chipset is Intel Whitney i810E. Is it possible that the motherboard drivers will get the onboard audio working again? I have tried the driver package for the e-machine, but, no success.
George
Thanks for the followups. I do have a few more followup questions germane to this post. As a followup from the last post by Venish, I have uninstalled two of the primary audio drivers, and restarted the pc and XP did detect and reload the native drivers, but, there is not any audio. Now, as a possible work around to this situation, I do have a sound card which I can insert into the pci slot. But, this option poses a question in my mind. Will the drivers for this sound card still install properly despite the fact I can not delete or uninstall all of the audio drivers to the onboard audio chip?
Oh, by the way, as another followup on a question asked by an expert, I do have the motherboard specs of the E-Machine T1120. The MB ID is 71481.EM.0000.D.0112131148
George
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I presume you tried simply selecting the devices (in device manager) with the mouse and then hitting the delete key? Usually you can use the "remove" button too.
ASKER
Hi Everyone:
The followups were very helpful in allowing me to remove the onboard audio drivers. I was able to uninstall them by going to Safe Mode and logging in as Administrator. At the login screen, I did notice another name. I assume this person can be an administrator as well, but, I am not sure. In any case, once at the desktop, I was able to see the options of Uninstall and Delete within Safe Mode which were not present in Normal Mode.
Thanks again for the help everyone.
George
The followups were very helpful in allowing me to remove the onboard audio drivers. I was able to uninstall them by going to Safe Mode and logging in as Administrator. At the login screen, I did notice another name. I assume this person can be an administrator as well, but, I am not sure. In any case, once at the desktop, I was able to see the options of Uninstall and Delete within Safe Mode which were not present in Normal Mode.
Thanks again for the help everyone.
George
ASKER
Even in Safe Mode, I can not delete the old sound drivers. When I right click on each entry, I do not see an option to delete or uninstall.
George