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Drop down windows freezing?

Posted on 2004-03-29
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Last Modified: 2010-03-18
So I have been installing Office 2003 Professional upgrades on our computers at work.  A couple computers were running a little sluggish so I threw in some more memory and they work fine.  I had 4 other comps which I upgraded to Office 2003 as well. Now all of them have a problem when they are in word or wordperfect when they go to FIle> Open.  They click on the drop down menu and sometimes it freezes, other times it takes like 10 seconds for it to drop down as well. AAfter it has dropped down once it has no problems dropping down again. They have 1.8ghz machines and I upgraded them to 512 Ram and changed the virutal memory settings in them as well. Office 2003 is all up to date as well, but the same thing happens in Wordperfect too. All computers have 4 netowrk drives mapped.  It all seems to be happening after I installed Office 2003. Im kinda stumped. Its not happening to my machine and I have the same setup.Hopefully someone out there has ran into this as well.  Please help Thanks.
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Question by:emilbus20
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infotrader earned 500 total points
ID: 10710324
Go to their "My Network Places" and see if they have any network connections on their network.  If so, delete any network shortcuts that they don't need.  Sometimes the drop-down menu is directly associate with the Explorer, which will have tremendous performance degradation if there is a stale network link.

The only other thing I can think of is that perhaps you did a network install of the Office and you have Administrative rights to the directory but the regular users don't...

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