?
Solved

Drop down windows freezing?

Posted on 2004-03-29
1
Medium Priority
?
187 Views
Last Modified: 2010-03-18
So I have been installing Office 2003 Professional upgrades on our computers at work.  A couple computers were running a little sluggish so I threw in some more memory and they work fine.  I had 4 other comps which I upgraded to Office 2003 as well. Now all of them have a problem when they are in word or wordperfect when they go to FIle> Open.  They click on the drop down menu and sometimes it freezes, other times it takes like 10 seconds for it to drop down as well. AAfter it has dropped down once it has no problems dropping down again. They have 1.8ghz machines and I upgraded them to 512 Ram and changed the virutal memory settings in them as well. Office 2003 is all up to date as well, but the same thing happens in Wordperfect too. All computers have 4 netowrk drives mapped.  It all seems to be happening after I installed Office 2003. Im kinda stumped. Its not happening to my machine and I have the same setup.Hopefully someone out there has ran into this as well.  Please help Thanks.
0
Comment
Question by:emilbus20
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 11

Accepted Solution

by:
infotrader earned 2000 total points
ID: 10710324
Go to their "My Network Places" and see if they have any network connections on their network.  If so, delete any network shortcuts that they don't need.  Sometimes the drop-down menu is directly associate with the Explorer, which will have tremendous performance degradation if there is a stale network link.

The only other thing I can think of is that perhaps you did a network install of the Office and you have Administrative rights to the directory but the regular users don't...

- Info
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is the first one of a series of articles I’ll be writing to address technical issues that are always referred to as network problems. The network boundaries have changed, therefore having an understanding of how each piece in the network  puzzl…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question