configure exchange to get removed off of DSBL.org

We just upgraded our work connection to a full T-1.  Whoever had our main IP before us appears to have gotten themselves (and now us) put on dsbl.org's blacklist.  The way they provide to get the IP off the list is that they send a confirmation email to abuse@[ip address].  I tried having them send it, but it didn't work.  I have no idea how to test if our Exchange 2000 can receive mail like this, nor do I know how t configure it to if it is neccesary.  Can anyone help me?
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David WilliamsonIT DirectorAsked:
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visioneerConnect With a Mentor Commented:
FYI, DSBL posts this solution as an FAQ right on their site.  Ya shoulda looked there first. :-)

http://dsbl.org/faq-listed#exchange

Their directions don't really differ from mine, though.
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David WilliamsonIT DirectorAuthor Commented:
just a note, the adress they send the confirmation to includes the brackets, for example, the address would be abuse@[192.168.1.1]
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visioneerCommented:
Out of the box, I don't think Exchange can receive emails to its specific IP address unless you define a Recipient Policy for the IP, and assign a secondary SMTP address to the user(s).

In the System Manger, expand Recipiens, then right-click Recipient Policies and select "New -> Recipient Policy".  Select "E-mail Addresses" and click OK.  Give the policy a name (like "IP policy"), and on the "E-mail Addresses (Policy)" tab click "New" then "SMTP Address" and type:

@xxx.xxx.xxx.xxx

where xxx.xxx.xxx.xxx is the IP address of your server.  Make sure the box is checked in the "E-mail Addresses (Policy)" tab and click OK.  If prompted, do not update all the recipients based on the new policy.

Next, go into Active Directory Users and Computers and edit the properties of your Administrator account, or your account if you prefer.  Add an additional email address to your account:  abuse@xxx.xxx.xxx.xxx
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visioneerCommented:
You may need to use the brackets in the policy.  You can create both addresses in the policy.
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David WilliamsonIT DirectorAuthor Commented:
Thank you, but from what I've read, the brackets are 'all-important' to the blacklisters.  Will your method above allow me to send to abuse@[xx.xx.xx.xx] (including the brackets)?  And do you know a way to test that it will work, an email program that will let me type in abuse@[xx.xx.xx.xx] as the 'to' address?
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David WilliamsonIT DirectorAuthor Commented:
ah, our posts were both in transit at the same time...
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visioneerCommented:
You can test your system for being an open relay at http://www.abuse.net/relay.html 

And you could compose an email to user@[xxx.xxx.xxx.xxx] from Yahoo mail.
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David WilliamsonIT DirectorAuthor Commented:
I tried your method above, but when I try to add the address in ADUC, I cannot type a bracket; it won't let me.  What do you think?
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visioneerCommented:
You're right, sorry.  You must choose CUSTOM ADDRESS, not SMTP address.
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David WilliamsonIT DirectorAuthor Commented:
in which part, ADUC, or System manager?
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visioneerCommented:
And you'll want to do all these steps with and without the brackets (recipient policy and additional addresses in ADUC).
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visioneerCommented:
Sorry, in ADUC you'll create a new CUSTOM address, not an SMTP address.
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David WilliamsonIT DirectorAuthor Commented:
uh...geez, thanks.  I've gotten so used to going to experts-exchange first...you get the points anyhow, ain't that great?
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visioneerCommented:
Hey, as long as I helped ya, that's what matters.  Cheers.  :)
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David WilliamsonIT DirectorAuthor Commented:
well, I just sent mail to myself from Yahoo using bracketed IP, and it worked!  Thanks a bunch!
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