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configure exchange to get removed off of DSBL.org

Posted on 2004-03-29
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Last Modified: 2010-03-05
We just upgraded our work connection to a full T-1.  Whoever had our main IP before us appears to have gotten themselves (and now us) put on dsbl.org's blacklist.  The way they provide to get the IP off the list is that they send a confirmation email to abuse@[ip address].  I tried having them send it, but it didn't work.  I have no idea how to test if our Exchange 2000 can receive mail like this, nor do I know how t configure it to if it is neccesary.  Can anyone help me?
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Question by:theamzngq
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Author Comment

by:theamzngq
ID: 10709015
just a note, the adress they send the confirmation to includes the brackets, for example, the address would be abuse@[192.168.1.1]
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Expert Comment

by:visioneer
ID: 10709033
Out of the box, I don't think Exchange can receive emails to its specific IP address unless you define a Recipient Policy for the IP, and assign a secondary SMTP address to the user(s).

In the System Manger, expand Recipiens, then right-click Recipient Policies and select "New -> Recipient Policy".  Select "E-mail Addresses" and click OK.  Give the policy a name (like "IP policy"), and on the "E-mail Addresses (Policy)" tab click "New" then "SMTP Address" and type:

@xxx.xxx.xxx.xxx

where xxx.xxx.xxx.xxx is the IP address of your server.  Make sure the box is checked in the "E-mail Addresses (Policy)" tab and click OK.  If prompted, do not update all the recipients based on the new policy.

Next, go into Active Directory Users and Computers and edit the properties of your Administrator account, or your account if you prefer.  Add an additional email address to your account:  abuse@xxx.xxx.xxx.xxx
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Expert Comment

by:visioneer
ID: 10709050
You may need to use the brackets in the policy.  You can create both addresses in the policy.
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by:theamzngq
ID: 10709061
Thank you, but from what I've read, the brackets are 'all-important' to the blacklisters.  Will your method above allow me to send to abuse@[xx.xx.xx.xx] (including the brackets)?  And do you know a way to test that it will work, an email program that will let me type in abuse@[xx.xx.xx.xx] as the 'to' address?
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Author Comment

by:theamzngq
ID: 10709064
ah, our posts were both in transit at the same time...
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Expert Comment

by:visioneer
ID: 10709097
You can test your system for being an open relay at http://www.abuse.net/relay.html

And you could compose an email to user@[xxx.xxx.xxx.xxx] from Yahoo mail.
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by:theamzngq
ID: 10709104
I tried your method above, but when I try to add the address in ADUC, I cannot type a bracket; it won't let me.  What do you think?
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Expert Comment

by:visioneer
ID: 10709134
You're right, sorry.  You must choose CUSTOM ADDRESS, not SMTP address.
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Author Comment

by:theamzngq
ID: 10709139
in which part, ADUC, or System manager?
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Expert Comment

by:visioneer
ID: 10709141
And you'll want to do all these steps with and without the brackets (recipient policy and additional addresses in ADUC).
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Expert Comment

by:visioneer
ID: 10709145
Sorry, in ADUC you'll create a new CUSTOM address, not an SMTP address.
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Accepted Solution

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visioneer earned 500 total points
ID: 10709158
FYI, DSBL posts this solution as an FAQ right on their site.  Ya shoulda looked there first. :-)

http://dsbl.org/faq-listed#exchange

Their directions don't really differ from mine, though.
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Author Comment

by:theamzngq
ID: 10709164
uh...geez, thanks.  I've gotten so used to going to experts-exchange first...you get the points anyhow, ain't that great?
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Expert Comment

by:visioneer
ID: 10709179
Hey, as long as I helped ya, that's what matters.  Cheers.  :)
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Author Comment

by:theamzngq
ID: 10709201
well, I just sent mail to myself from Yahoo using bracketed IP, and it worked!  Thanks a bunch!
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