troubleshooting Question

Problems with NET Passport Log ins

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bosstang asked on
Web Browsers
7 Comments1 Solution726 ViewsLast Modified:
I have a question that I am hoping someone can help with. Its a log in issue with Microsoft NET Passport. When i try to log in to some sites mostly MSN help sites I klick on the sign in button the screen flashes and nothing happens no log in. When I try to log into the  I get an error page that reads

You have reached this page due to errors in your authentication.
You may choose among the following Zone sites to continue.

I was trying to play a game on
I was trying to play a game in MSN Messenger.
I was trying to buy a game.
I don’t know, or none of the above.
This is a 3 month old Dell Dimension 8300 with a 2.8 mghz  1 gig of Ram running windows XP with the MacAfee security suite with anti spam and and privacy service disabled. Firewall is set to Medium Standard. Cookies are enabled in the browser. I have run scans for Virus coming up negative. System is linked through a switch to a Cable Modem 3 other PC share the switch and each is on an individual IP. This is acting like a possible virus because when I try to link to Help on the verious Net Passport sites I am getting messages like page is not available or technical difficulties try again etc I ran the online scan at MacAfee and also came up clean. What am I missing here? Any suggestions would be much appreciated
Oh yes the passport log in works from any other computer others do run Windows 98 and 2000 and use Zone Alarm Firewall.
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