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Cannot load OWA 2003

Posted on 2004-03-29
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Last Modified: 2010-05-18
Hi Everyone,

We have two domains at the college. One of the domain services the teachers and staff (A) and the other domain services the students (B). With the teachers and staff we are using exchange 2000 server and OWA works great. Recently we installed Exchange 2003 server on Windows 2003 and I am having difficulties trying to get OWA running for the student environment. I recieve a page cannot be displayed after authenticating in many ways. ( ie. student\username or username@studentdomain or just username and password. I have looked up Microsoft articles and they have been unsuccessfull as well. Is there any special permissions or settings in IIS that I need or have missed.

Help!!

Moey_G
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Question by:Moey_G
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7 Comments
 
LVL 3

Expert Comment

by:hcoltrain
ID: 10710819
Moey,

 After you authenticate what error message is displayed?


 -Harris C
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LVL 3

Expert Comment

by:hcoltrain
ID: 10710821
Moey,

 After you authenticate what error message is displayed?


 -Harris C
0
 

Author Comment

by:Moey_G
ID: 10710855
Harris,

The error message that I recieve is "The page cannot be displayed"

HTTP 500 - Internal Server Error
Internet Explorer.

Moey_G
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LVL 2

Expert Comment

by:Jman8R
ID: 10711214
Hi,

What restrictions or firewalls are in place - it sounds like an SSL issue relating to connections from the computer that you are using. Many environments such as colleges have firewalls or proxy server restrictions that do not allow SSL connections and only basic WWW trafic on port 80.

Have you tried accessing it from the 2003 server? Are you running ISA server or a hardware firewall??
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Author Comment

by:Moey_G
ID: 10718222
Hi Guys,

Thanks for all your input. I have found the problem. The error was related to Form Base Authentication. The check box was ticked thus producing the error. When I unticked the box, OWA loaded with a problem.

Cheers,

Moey_G
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Expert Comment

by:hcoltrain
ID: 10718332
Where was this? Check box?
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Accepted Solution

by:
Moey_G earned 0 total points
ID: 10719339
Harris C,

The place to find the Form Based Authentication on the exchange server is

1. Launch Exchange System Manager
2. Expand Server under Administrative groups.
3. Then expand Protocols.
4.Then expand the HTTP Protocol folder. Right click on the Exchange Virtual server and select properties. Then click on the Settings Tab. This is where the form Based Authentication check box is located.

I really dont know how this was checked in the first place, but this resolved my problem.

Cheers,

Moey_G
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