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Symantec Anti-virus Enterprise edition on Windows server 2000 / 2003

jh_007
jh_007 asked
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Medium Priority
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Last Modified: 2007-12-19
Hi.

I am runnign SAV Ent ed on 15 servers at my London site. This is a mixture of 2000 & 2003 servers.

I have 2 new servers I need to deploy this to, however it can't install on either of them. Either done from the controlling server, or installed locally. Always gets to 40% then says 'could not install......'

Windows Installer service is running.

Is there anything I am missing? Worked first time with all the others.

Thanks, James.
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Commented:
Is this a reinstall? If so make sure the former installation of NORTON AV is completely  uninstalled before reinstalling.

Author

Commented:
Not a reinstall. This is a first-time installation.

Commented:
What is the exact error message?

Author

Commented:
'Unkown error encountered while processing **SERVERNAME**. Setup process cannot continue on this machine. Setup will continue and modify Symantec AntiVirus on other servers in the selected list. " 

It's the same error for both servers.

James.

Author

Commented:
Nothing shows in the event log either.

Author

Commented:
Thanks for the link. The OS says I am already running the latest installer version.
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Commented:
Thanx.

Jvuz
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