jh_007
asked on
Symantec Anti-virus Enterprise edition on Windows server 2000 / 2003
Hi.
I am runnign SAV Ent ed on 15 servers at my London site. This is a mixture of 2000 & 2003 servers.
I have 2 new servers I need to deploy this to, however it can't install on either of them. Either done from the controlling server, or installed locally. Always gets to 40% then says 'could not install......'
Windows Installer service is running.
Is there anything I am missing? Worked first time with all the others.
Thanks, James.
I am runnign SAV Ent ed on 15 servers at my London site. This is a mixture of 2000 & 2003 servers.
I have 2 new servers I need to deploy this to, however it can't install on either of them. Either done from the controlling server, or installed locally. Always gets to 40% then says 'could not install......'
Windows Installer service is running.
Is there anything I am missing? Worked first time with all the others.
Thanks, James.
jvuz
Is this a reinstall? If so make sure the former installation of NORTON AV is completely uninstalled before reinstalling.
ASKER
Not a reinstall. This is a first-time installation.
What is the exact error message?
ASKER
'Unkown error encountered while processing **SERVERNAME**. Setup process cannot continue on this machine. Setup will continue and modify Symantec AntiVirus on other servers in the selected list. "
It's the same error for both servers.
James.
It's the same error for both servers.
James.
ASKER
Nothing shows in the event log either.
ASKER
Thanks for the link. The OS says I am already running the latest installer version.
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Thanx.
Jvuz
Jvuz