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Lost password and/or user id for Microsoft Outlook Express 5 Pop server

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Last Modified: 2010-04-08
Hi...I am new to this. I have not used Outlook Express for ages as I have been using some "Mailwash" software to view my emails for a while now. I opened Outlook Express tonight and tried to download my current emails from my ISP (www.clear.net.nz) in New Zealand.

I get the logon popup box asking me to put in my "user id" and "password" on "pop.clear.net.nz". When I put this in it rejects it.

FYI - I can still log on to my email account at Clear using a browser and my userid and password.

How do I either find out or change my user id and/or password for the pop server? Thanks.
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