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How to Unlock an Inappropriately Locked Document in ND6.x.

Posted on 2004-03-30
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Last Modified: 2013-12-18
I was editing the main configuration document in Symantec Anti-Virus for Domino (version 3.1) when my client crashed.  Now, Notes is refusing to let me edit the document -- saying that the document has been locked by my ID.

The only useful documentation I've been able to find on this so far is that (being the user who locked the document) I should be to unlock it by going <Actions><Unlock Document>.  That option is present on the pull-down menus, but is not selectable.

We can try a server reboot, but I'd rather find a more elegant solution.

My client is version 6.0.3.  Server is running version 6.5.1.

Thanks in advance.

Doug
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Question by:DButler
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7 Comments
 
LVL 31

Expert Comment

by:qwaletee
ID: 10715833
You can also turn off document locking on the DB, but I think that requires a compact.  It could be that some secondary element is what is being locked, which is why Unlock is not available from the menu.

I had an experience with one database that always thought it had locked documents, when it really didn't.  The only solution was a rebuild.
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Expert Comment

by:HemanthaKumar
ID: 10716054
If you are using 6.5 client then you could use this notes.ini parameter

EDIT_NO_SOFT_LOCKS=1

There was similar problem and lotus reported it is addressed in 6.5.1 .. Not sure if that would help you..http://www-1.ibm.com/support/docview.wss?rs=899&uid=swg21100606

~Hemanth
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Author Comment

by:DButler
ID: 11037439
qwalatee:  Interestingly, document locking was not turned on for the DB.

Hemanth:  Unfortunately, the documentation referred to multiple users accessing a document (in this case, it was the same ID), or how a manager could unlock the document (which we could not).  <sigh>

We eventually just rebooted the server.

My apologies to the both of you for the slow response.
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LVL 24

Expert Comment

by:HemanthaKumar
ID: 11040789
Did reboot release the locks ??
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Author Comment

by:DButler
ID: 11047565
yes.
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