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IIS 6 Crash alot and how to use automatic restart IIS 6

Posted on 2004-03-30
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Last Modified: 2007-12-19
I'm using IIS 6 in Windows 2003 Server and my machine is simply a PII 400, 256MB Ram box. My IIS 6 crashes everyday. How can I fix this problem? The problem is I don't even know the crash is causing by hardware or the bug on my site or a request from the user.
I have installed IISCrash&Hang Tool, it didn't help me much cuz I dont know how to use it.
The performance tool is confusing too. What do I need to look for problems in performance tool folder?

Finally, I want to use automatic recovery or restart IIS 6 option. How can I use it? Someone help? Thanks.
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Question by:Discusman
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Author Comment

by:Discusman
ID: 10720547
Someone mentioned about ASP could cause IIS to crash. Can this be true? How could that be?
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LVL 7

Expert Comment

by:daniel_c
ID: 10720656
1. Have you enabled ASP extension in IIS 6?
2. If you have, then in the code itself might contain some infinite loops that forced asp worker in IIS 6 to restart
    Try IIS Trace (http://www.iisfaq.com/?View=A364) to monitor your IIS
3.  Finally, if you want to use automatic recovery or restart IIS 6 option, you can use 3rd party tool such as
     A1 Monitor (http://www.a1monitor.com/) to test your page on specific interval. On failure, then run command line,
     such as: iisreset /restart

HTH.

- Daniel


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Author Comment

by:Discusman
ID: 10720758
My server has been crashed 4 times since I installed IISCrash/Hang Agent. In the crash logfile, I found this:
GET /images/feedingtime1.mpg - 709357533 Connection_Abandoned_By_Inetinfo_Crash

Feedingtime1.mpg is a small video clip. Could this be the problem?

All other requests were completed.

I am sure I have enabled ASP extension because my site is written in ASP.

I had running this site on my XP Pro IIS 5.1 several weeks ago, and I never had a single crash then. By then I was using a P4 2.66Ghz 640 MB Ram machine to host the site. No problems at all.

The crash started after I moved the site to my PII 400 with Windows 2003 Server.
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LVL 7

Expert Comment

by:daniel_c
ID: 10727949
Is .mpg already added in IIS 6 known MIME types?

By default IIS 6 only serves files with known MIME types (for security reasons.) To enable those file types and allow access:

1. Go to IIS Management Console
2. Right click on "local computer"
3. Click properties
4. Click the "MIME Types" button
5. Click "New"
6. Type ".mpg" into the MIME Type extension textbox
7. Type " video/mpeg" into the MIME Type extension textbox
8. Keep clicking OK
9. Repeat for any other exentions you was (rss, xml, zip, tar any others that aren't already set)
10. Reset Server

Now, test it again.

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Author Comment

by:Discusman
ID: 10728002
Ummm... That .mpg file has been on my website for a very long time now and never had any problems with it. Until I saw that entry in the IISCrashHang Agent log file. Thanks.
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LVL 7

Expert Comment

by:daniel_c
ID: 10729667
I meant in IIS 6 known MIME types, is it already listed?
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Author Comment

by:Discusman
ID: 10737863
Yeah, .mpg extension is already in MIME type. But IIS still crashes, it just crashed again today after been up for 48 hours. I need to figure out other way to resolve this issue. Thanks.
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Author Comment

by:Discusman
ID: 10752147
Alright. I have fixed the problem by running IIS 6 in native mode instead in IIS 5 isolation mode and remove any third-party apps in the ISAPI Filters. IIS has been running smooth since.
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