Solved

Computer restarting spontaneously

Posted on 2004-03-30
4
266 Views
Last Modified: 2010-04-25
I have an HP which I purchased refurbished a couple weeks ago.  The last couple days it's been restarting spontaneously.  Usually something has to set it off but it does it without warning.  A few things that have caused it....

Tapping the side of the computer
Plugging a monitor cable (while on) into the computer

And once or twice it's just restarted without anything happening, though I believe that was shortly after it had jsut restarted for one of the other reasons.


My questions are what could be causing it, and what can I do about it?  I'm debating about simply returning the machine because it is on only a 30-day warranty.  I have adjusted a setting through the control panel so the machine will not restart after a system failure, but this didn't work as it restarted once again.  So I am wondering if there is some problem with the power source, though there is another computer going through the same power strip that has not had any problems.

Any help is appreciated.
0
Comment
Question by:holdguy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 9

Accepted Solution

by:
buckeyes33 earned 500 total points
ID: 10720327
>> I'm debating about simply returning the machine because it is on only a 30-day warrant
that is what i would do.  There is no need to try to trouble shoot this when you can send it back for a warrenty.  This problem can be caused be so many things that it takes a while sometimes to figure it out.  So to save the trouble, just send it back.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 10720517
I agree with buckeyes33.  While we could go through all kinds of troubleshooting, you should get what your money paid for - a working machine.
0
 
LVL 13

Expert Comment

by:compfixer101
ID: 10723449
this is probabaly why the machine was refurbished because ofd this problem and they had sent it out instead of fixing it

take it back
0

Featured Post

[Webinar] Learn How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question