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tape backup

Posted on 2004-03-31
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Last Modified: 2010-04-03
I have a server running 2000 server with a sony tape drive installed for backups utilizing veritas software.
When I go to physical locations the tape drive has a red circle with a white cross in the middle and the backup is now not working. What does this mean?
Can anyone help

Regard's,

Paul
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Question by:paulmctiernan
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sirbounty earned 125 total points
ID: 10723465
Greetings paulmctiernan,
Veritas Backup Exec or is it NetBackup?
Probably gone off-line (could be hardware failure)....

Try this - go to the device tab and right-click the device/choose properties.
Deselect the "enable drive for backup" -click ok
Now right-click and delete it.

Now, open up device manager (start/run/devmgmt.msc)
and find the drive there and uninstall it.
Reboot.

Windows should reinstall the driver and Veritas should as well.  
Post back...

~sirbounty
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