Outlook 2000 crashes when editing message

Posted on 2004-03-31
Medium Priority
Last Modified: 2010-04-08

Hopefully someone can help.  I have seen over and over again that outlook 2000 crashes when trying to edit an original message. If you reply to a message and then you try to edit or make changes to the original message, outlook 2000 crashes. I have applied the patches but nothing seemed to work. Also what I have noticed is if you are replying to a message and you by mistake get to the original message header , outlook crashes.
Question by:ppimentel9
  • 2
LVL 49

Accepted Solution

sunray_2003 earned 500 total points
ID: 10723677
First suggestion ,try "detect and repair" going to help menu

Check for virus and spyware in the system

backup all emails , go to control panel --> mail and recreate the default profile by deleting the original one

check if that would solve the issue
LVL 49

Expert Comment

ID: 10723728

Expert Comment

ID: 10724521
Are you using word as your default mail editor?
Under mail format in options try changing the message format options

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Office 365 has multiple features and services which are specially designed to help businesses to reduce their dependence on on-premises IT resources. It also offers great flexibility and enhanced security. But like any other data, Office 365 mailbo…
This tutorial summarizes the causes behind"an unknown error prevented access to the PST File”.  It also suggests the various solutions to fix the problem.
There may be issues when you are trying to access Outlook or send & receive emails or due to Outlook crash which leads to corrupt or damaged PST file. To eliminate the corruption from your PST file, you need to repair the corrupt Outlook PST file. U…
Watch the video to learn how one can deal with PST file corruption issue with an outstanding Kernel for Outlook PST Repair Tool easily. Using this tool, non-technical users can swiftly perform the repair process to restore their essential data witho…

587 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question