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Print Queue will not stay up

Posted on 2004-03-31
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Last Modified: 2013-12-26
Hi

I have a print queue on AIX 5.1 that i will say

qadm -U LPT1

and it goes up for a second.

Then it immediately goes into "DOWN" status.

THese are the settings for this printer.

Does anyone have any ideas what I am missing or what I might try?

Printer/Plotter                                     lp3
Printer/Plotter type                                osp
Printer/Plotter interface                           rs232
Description                                         Other seria
Status                                              Available
Location                                            1P-08-22-12
Parent adapter                                      sa3
PORT number                                        [12]
Use Alternate RJ-45 Pinouts                         enable
BAUD rate                                          [9600]
PARITY                                             [none]
BITS per character                                 [8]
Number of STOP BITS                                [1]
 FLOW CONTROL to be used                            [xon]
 OPEN DISCIPLINE to be used                         [dtropen]
 STTY attributes for RUN time                       [clocal]
 STREAMS modules to be pushed at OPEN time          [sptr]
 Printer TIME OUT period                            [120]
 STATUS of device at BOOT time                       available

 Ignore the following attributes when using
 the Print Queue:

 Number of LINES per page                           [66]
 Number of COLUMNS per page                         [80]
 Number of COLUMNS to indent                        [0]
 Send all characters to printer UNMODIFIED           no
 Send BACKSPACES                                     yes
 WRAP CHARACTERS beyond the specified width          no
 Send FORM FEEDS                                     yes
 Send CARRIAGE RETURNS                               yes
 Send LINE FEEDS                                     yes
 Add CARRIAGE RETURNS to LINE FEEDS                  yes
 Convert lowercase to uppercase                      no
 Expand TABS on eight position boundaries            yes
 Return on ERROR                                     no

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Question by:scorpion53061
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9 Comments
 
LVL 21

Expert Comment

by:tfewster
ID: 10726109
Have you checked the obvious things: That the printer is on and in a ready state, that the RS232 cable is the correct type and is attached to the server and the printer, and finally that the printer baud/parity/stop/flow control are the same on the printer as are set within smitty?

Is this a new printer, or has it been working for a while and has just stopped? Do you have another (working) printer setup that you can switch cables/printers with?
0
 

Author Comment

by:scorpion53061
ID: 10728012
Yes the printer is on, the cable has always worked fine and is attached to the server, and I am not sure how to check if the baud/parity/stop/flow are the same on this printer. It is a serial printer.

This was the error displayed on teh main terminal

qdaemon (WARNING): 0781-088 Queue LPT1:lp3 went down. job is still queued.
Backend: /usr/lib/lpd/piobe /var/spool/qdaemon/tu6xZya
Backend Exit Value: EXITFATAL(0100)

Thank you much for your help.

0
 

Author Comment

by:scorpion53061
ID: 10728067
http://unix.derkeiler.com/Newsgroups/comp.unix.aix/2003-10/0034.html

This sounds like my issue but no solution was written about it.
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Author Comment

by:scorpion53061
ID: 10728076
We just migrated to AIX 5.1 from AIX 4.3
0
 
LVL 21

Expert Comment

by:tfewster
ID: 10732721
Sorry for the delay in responding; I guess this question would have been better off posted in http://www.experts-exchange.com/Operating_Systems/AIX_IBMs_UNIX_OS/ ...

Searching for "exitfatal" on www.ibm.com brings back a couple of hits that imply this can be caused by a large/complex print job stuffing the queue up and recommend clearing the job.

A Google for "0781-088" brings back a couple of references:
"The file name in the /etc/qconfig file has an incorrect queue device name. This caused a write error which caused the print queue to die."
"Ensure that the file name in the etc/qconfig file has the name of a valid print device. "

If the problem only arose after the AIX upgrade, it may be worth deleting & re-adding the printer, after using lsdev to check what the devices  for the serial ports are...

What type/model of printer is it?
0
 

Author Comment

by:scorpion53061
ID: 10963806
Epson DFX-5000
0
 

Author Comment

by:scorpion53061
ID: 11356566
Issue solved by adding the printer as a tty.

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Accepted Solution

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modulo earned 0 total points
ID: 11387293
Closed, 500 points refunded.

modulo
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