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Public folders keep disappearing in Outlook 2003

Posted on 2004-03-31
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Last Modified: 2008-03-17
I have installed Office 2003 for a number of users on my compoany's netwrok. The default setting does not show public folders. They are easily viewable through the GO menu and selecting the folder. However, users complain that the folder keeps disappearing from their view. Does anyone know how to create a registry key that will always display public folders?

Thanks,
Erik
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Question by:erik77
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Mob-bom earned 250 total points
ID: 10726968
You may want to check out "Managing the Outlook 2003 Interface" http://www.slipstick.com/outlook/ol2003/interface.htm that discusses handling favorites, shortcuts, and reverting back to the "classic" interface.
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by:erik77
ID: 10727414
Bingo!! That hit the nial right on the head. Exaclty the information I was looking for. I was unaware of the checkbox to download public folder favorites. Better than making a registry hack anyhow.
Many thanks.

Erik
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