troubleshooting Question

Modem Installed but Failing to Respond W2000

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obicham asked on
Networking Hardware-Other
7 Comments1 Solution223 ViewsLast Modified:
I have recently formatted my hard drive and installed Windows 2000 Professional.

I now cannot get my modem to work.

I have installed the driver and in device manager it says it's working correctly. But when I query the modem it fails to respond.

It's not a cable problem because I've plugged a phone into the cable and it has a dial tone.

When I try to dial up it says it is not getting a response from my modem.

It's installed onto COM3 (automatically done when I installed the driver). I've read about IRQs and was wondering if that could be the problem and have been into the BIOS but don't really know what to change and can't see any reference to COM3.

Does anyone have any ideas on what I could try?
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