Posted on 2004-03-31
I'm having the problem described below. I searched the web for possible answers but only found the issue itself which is shown below. To save constructing the issue, I just pasted it in this note. There were no answers provided. This problem
occured after I tried to do some Windows cleanup. Specifically, was deleting tmp files from the "C" directories. Your help is appreciated.
My WinXP Pro startup routine comes to grief and keeps on repeating a message saying that the Windows Installer can't find the "Scan" file (suggesting that it might be in a folder named "1"). My only option is to use the Windows Task Manager to end the program and complete startup. I have tried to look up a solution via the MS Knowledge Base and via Google, but to no avail.
Apparently the Windows Installer is looking for a file named "Scan.msi" to reinstall a program called "Scan". Could be the disk checker (ScanDisk), but that program is already there because I can run it manually. At first I gave it the WinXP Pro Installation CD, but after searching the CD I have come to the conclusion that it does not contain a file named "Scan.msi". In desparation I reinstalled WinXP but that didn't fix it either.
Can anyone tell me how I can overcome this problem, or more specifically where I can find a copy of "Scan.msi"?