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Terminal services exchange profile settings don't follow profile

Posted on 2004-03-31
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Last Modified: 2010-04-13
I have 3 terminal servers that users log into.  They all have an exchange email account that we set up when they are hired.  When a user logs into terminal server #1 the email setup is fine but when they log into #2 or #3, the profile info is not there.  
We are using Outlook 2002 and the terminal services profile is set up to pull from a file server share.

I want to know how to make it so that they can log into any of the 3 Terminal Servers and have their exchange account info intact already.
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Question by:The_Master_Chief
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rj-smith earned 75 total points
ID: 10726796
Do your Outlook settings get setup automatically by a script or do you simply set them up once and rely on your roaming profiles? Also are you talking about all users or just a couple of users? Also are we talking about NT 4.0 TSE or Windows 2000/2003?

A couple of thoughts anyway, double-check the paths to the terminal server profiles and the permissions on the share where they are stored.

If you use some scripting to setup Outlook perhaps you could tell us more about that also.
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by:The_Master_Chief
ID: 10726953
I set them up once indiviudually
Only a few users
Windows 2000 TSE

I think you hit it on the nose.
That TS profile path was incorrect.  

So if I understand this correctly, if someone logs in and it pulls their profile info from File Server #1, and then they configure outlook, log out, then loginto another terminal server, the outlook settings should be there right?

If so , then my problem was with the user loggin into terminal server #1 without actually pulling the profile from FS1 due to incorrect priofile path.
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by:rj-smith
ID: 10727016
Well if you setup the profile on Terminal Server 1 then the local profile on that server would be correct. If the path to the profiles share was wrong the profile would never have been written to your file server, so there was probably no profile for the other Terminal Servers to pick up.

As the local profile on Terminal Server 1 is never deleted the Outlook settings were correct when using that server.

Hope that makes sense.
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