rpruitt
asked on
Double Contacts in Outlook
We are on Exchange, but maintain contacts in a Outlook Address book as well as global address books.
Problem. If the Outlook Address Contacts has multiple pieces of information, fax number, voice number, email address the contact is displayed multiple times when the user creates a new email and pulls the contacts email from the To: button.
I don't know if this is a feature, or if Outlook has the ability to filter only contacts with a email address only.
Problem. If the Outlook Address Contacts has multiple pieces of information, fax number, voice number, email address the contact is displayed multiple times when the user creates a new email and pulls the contacts email from the To: button.
I don't know if this is a feature, or if Outlook has the ability to filter only contacts with a email address only.
Right click on the Contacts folder and choose Properties. I think it is under the Address Book tab there that you want to look for a check box saying to Show this folder as an email address book.
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Sorry mob-bom, you are right about the fax addresses.
Instead of manually changing fax #'s, why not this: If you scroll out in the list, you will be able to see which contact is email and which is fax.no?
K
Instead of manually changing fax #'s, why not this: If you scroll out in the list, you will be able to see which contact is email and which is fax.no?
K
ASKER
Outlook 2003
Same result AFAIK: There is a workaround: Either manually change all fax numbers in your contacts adding "Fax" or "F" in front of number or use a third-party solution to do it for you: http://www.sperrysoftware.com/Outlook-Hide-Fax-Numbers.asp
Or Karen's suggestion to scroll horizontally in the address book when selecting names to differentiate between E-mail and Fax.
Or Karen's suggestion to scroll horizontally in the address book when selecting names to differentiate between E-mail and Fax.
Which ver Outlook? Typically, it ONLY filters contacts with email address inthe TO box, as you mention, by design, but you may have different options set. Can you troubleshoot your settings and tell us some more?
Karen