Solved

Double Contacts in Outlook

Posted on 2004-03-31
6
1,379 Views
Last Modified: 2007-12-19
We are on Exchange, but maintain contacts in a Outlook Address book as well as global address books.  

Problem.  If the Outlook Address Contacts has multiple pieces of information, fax number, voice number, email address the contact is displayed multiple times when the user creates a new email and pulls the contacts email from the To: button.

I don't know if this is a feature, or if Outlook has the ability to filter only contacts with a email address only.
0
Comment
Question by:rpruitt
6 Comments
 
LVL 17

Expert Comment

by:Karen Falandays
Comment Utility
Hi rpruitt,
Which ver Outlook? Typically, it ONLY filters contacts with email address inthe TO box, as you mention, by design, but you may have different options set. Can you troubleshoot your settings and tell us some more?
Karen
0
 
LVL 2

Expert Comment

by:wescojohn
Comment Utility
Right click on the Contacts folder and choose Properties.  I think it is under the Address Book tab there that you want to look for a check box saying to Show this folder as an email address book.
0
 
LVL 13

Accepted Solution

by:
Mob-bom earned 250 total points
Comment Utility
Not sure your version of Outlook, but I'm looking at 2k right now:

Both MyContact (E-mail) and MyContact (Fax) will show in the Select Names dialogue box when you press To: in an email.  This is built in as Outlook considers a Fax number to be a valid address (as you can use it to send faxes).

There is a workaround: Either manually change all fax numbers in your contacts adding "Fax" or "F" in front of number or use a third-party solution to do it for you: http://www.sperrysoftware.com/Outlook-Hide-Fax-Numbers.asp
0
How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

 
LVL 17

Expert Comment

by:Karen Falandays
Comment Utility
Sorry mob-bom, you are right about the fax addresses.

Instead of manually changing fax #'s, why not this: If you scroll out in the list, you will be able to see which contact is email and which is fax.no?
K
0
 

Author Comment

by:rpruitt
Comment Utility
Outlook 2003
0
 
LVL 13

Expert Comment

by:Mob-bom
Comment Utility
Same result AFAIK: There is a workaround: Either manually change all fax numbers in your contacts adding "Fax" or "F" in front of number or use a third-party solution to do it for you: http://www.sperrysoftware.com/Outlook-Hide-Fax-Numbers.asp

Or Karen's suggestion to scroll horizontally in the address book when selecting names to differentiate between E-mail and Fax.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Join & Write a Comment

Suggested Solutions

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now