We help IT Professionals succeed at work.

HELP!! Tapebackup problem Model: Seagate STT20000A

Zoodiaq
Zoodiaq asked
on
Medium Priority
567 Views
Last Modified: 2012-06-21
Normally the backup should run every night. But without doing anything it just stopped working. I tried to change the cable today, but it didn't change anything. This is the error message from Windows Small Business Server 2003.

31-03-2004 23:36
-------------------------------
Date: 31-03-2004
Time: 23:36
User: administrator
-------------------------------

Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 7 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 0 media types found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
Will enumerate on 0 media types found.
Unable to detect tape drive or tape media.
GetTapeMediaPoolName failed. (0x80070458)
GetBackupDestination failed. (0x80070458)
LaunchNTBackup failed. (0x80070458)
NTBackup finished the backup with errors.

For more information about failed backups, see the article on troubleshooting your backup at the following Web page: http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at 31. marts 2004 23:37
Backup error finished with error code 0X80070458.


I have no idea what to do. Maybe reinstall the driver ?!?.

Does anybody have a solution.

Regards,

Zoodiaq
Comment
Watch Question

Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Clean the heads of the drive, and try a different tape..  These wear out quickly, especially if you are using the same one repeatedly..

FE

Author

Commented:
Is that really it. I'll give it a try of course, but the drive is only 2 month old ?!?

Author

Commented:
Because I'm not at work now but at home, I cant clean the tape until tomorrow, but I restarted the server and the tape works. I've done that before, and after some time the tape gives errorstatements. I could be a cleaning problem, but I doubt that the real problem.
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Actually, it is the very first thing I do when a client calls with this problem..  and 9 times out of 10, it is usually a dirty drive, or a bad tape..  Have seen instances when the user has been using the same tape for over a year (the only tape they have), never cleaned the drive, and are now wondering why they cannot restore their data.. lol, eh..??

Anyway, ck those first and get back..  if it is only a couple of months old, I too doubt that this is the issue..

FE

Author

Commented:
OK, I think I found the solution yestoday. The problem was, that the tape had to backup too many GB. It's only af 10/20 GB tape, and there was a lot more than 20 GB. So I cut down the amount, and the backup succeeded. But I will follow it closely the next few days, see how it behaves.

Zoodiaq
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Ha..!!!   yes, that certainly would cause a failure of the backup..!!!   I have also seen this before from a client, and should have thought about it..!!!  NEXT time I will...

Am certain that was the problem...   If this is an external client that manages their own backups, be sure to explain the items I mentioned above though..  just to be sure..

Good Luck and have a great weekend..

FE
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.