[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Windows update causes Philips LCD monitor issue

Posted on 2004-03-31
4
Medium Priority
?
988 Views
Last Modified: 2007-12-19
AMD Athlon XP 2.7+
1 GB SDRAM
GeXcube ATI Radeon 9800 XT
Philips Brilliance 150P4 LCD monitor

On a whim today, I decided to visit Windows Update and install a few driver upgrades.  From memory, I installed the AMD, Realtek and Philips monitor upgrades.  There was an ATI driver one there but I'm always a bit wary of video driver changes, so I didn't install that just yet.

Of course I was asked to reboot, and of course I said yes.  Boot-up proceeded as usual, with the Windows XP logo and progress bar displayed.  Then, at the point where the login screen is normally displayed, I got a blank screen, then... "No video data" which is what the Philips monitor usually displays at boot/reset time before the video card wakes up.

Then the monitor goes into sleep mode.

I rebooted into safe mode, I can get a display fine.  However, every time I try to boot into normal mode I get to the point where the login screen should be displayed, then blank.

I know that Windows is booting properly. I happened to have the password setting off for my main account, so it loads up without user input.  I have a few apps on startup that play sounds, and I can hear 'em start... just can't see 'em!

I blame the monitor driver update.  The Radeon card is new, but it's been working just fine for the past 48 hours and this problem occurred IMMEDIATELY after I visited the Windows Update site.

So, can I force a driver downgrade for the monitor somehow?  I looked at Display/Settings/Advanced/Monitor while in safe mode, but the 'Properties' button is greyed out so not much use there.  System/Device Manager yields no useful info, as the monitor does not appear on the device list.

I have an appropriate driver (I think) from the Philips web site, just need to know what to do to convince Windows that I need to 'reinstall' the monitor.
0
Comment
Question by:churcher
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 1

Author Comment

by:churcher
ID: 10728221
Always helps to write it down, I guess -- solved.  Went back and tried installing the ATI driver upgrade, and now all is well.  Odd that one wouldn't work without the other, but there you go.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 11026095
PAQed, with points refunded (250)

Computer101
E-E Admin
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
This course is ideal for IT System Administrators working with VMware vSphere and its associated products in their company infrastructure. This course teaches you how to install and maintain this virtualization technology to store data, prevent vuln…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question