Solved

Windows update causes Philips LCD monitor issue

Posted on 2004-03-31
4
976 Views
Last Modified: 2007-12-19
AMD Athlon XP 2.7+
1 GB SDRAM
GeXcube ATI Radeon 9800 XT
Philips Brilliance 150P4 LCD monitor

On a whim today, I decided to visit Windows Update and install a few driver upgrades.  From memory, I installed the AMD, Realtek and Philips monitor upgrades.  There was an ATI driver one there but I'm always a bit wary of video driver changes, so I didn't install that just yet.

Of course I was asked to reboot, and of course I said yes.  Boot-up proceeded as usual, with the Windows XP logo and progress bar displayed.  Then, at the point where the login screen is normally displayed, I got a blank screen, then... "No video data" which is what the Philips monitor usually displays at boot/reset time before the video card wakes up.

Then the monitor goes into sleep mode.

I rebooted into safe mode, I can get a display fine.  However, every time I try to boot into normal mode I get to the point where the login screen should be displayed, then blank.

I know that Windows is booting properly. I happened to have the password setting off for my main account, so it loads up without user input.  I have a few apps on startup that play sounds, and I can hear 'em start... just can't see 'em!

I blame the monitor driver update.  The Radeon card is new, but it's been working just fine for the past 48 hours and this problem occurred IMMEDIATELY after I visited the Windows Update site.

So, can I force a driver downgrade for the monitor somehow?  I looked at Display/Settings/Advanced/Monitor while in safe mode, but the 'Properties' button is greyed out so not much use there.  System/Device Manager yields no useful info, as the monitor does not appear on the device list.

I have an appropriate driver (I think) from the Philips web site, just need to know what to do to convince Windows that I need to 'reinstall' the monitor.
0
Comment
Question by:churcher
4 Comments
 
LVL 1

Author Comment

by:churcher
ID: 10728221
Always helps to write it down, I guess -- solved.  Went back and tried installing the ATI driver upgrade, and now all is well.  Odd that one wouldn't work without the other, but there you go.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 11026095
PAQed, with points refunded (250)

Computer101
E-E Admin
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now