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outlook 2000 problem

Posted on 2004-03-31
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Last Modified: 2010-04-08
Hi there, I have uninstalled office 2000 premium from a machine and reinstalled office xp with frontpage. everything went ok untill I opened outlook and it kept asking me for the office 2000 premium cd. Also when i right click on the icon on the desktop to configure accounts it asks me for the cd and then kicks me out me i cancel it. Obviously I dont have the cd, please help..

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Question by:tollair
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6 Comments
 
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Expert Comment

by:sunray_2003
ID: 10729251
Try this cleanup utility
OFF2000: Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q238/4/13.asp&NoWebContent=1

What I would think you can do is first uninstall office xp.

Then use the above utility and remove all registry entries and then install office xp. Check if that would help
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Author Comment

by:tollair
ID: 10730158
Thanks for that tool, but it didn't work.. Dohhhhhhh. I uninstalled office xp and then ran the tool but it still asks me for the office 2000 premium disk when configuring outlook.
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Accepted Solution

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sunray_2003 earned 125 total points
ID: 10738248
This may help you.. This is how to completely remove office 2000

FF2000: How to Completely Remove Office CD1 on Windows 2000
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q252/5/66.asp&NoWebContent=1

OFF2000: Utility to Completely Remove Remaining Office CD1 Files and Registry Entries
http://support.microsoft.com/default.aspx?scid=kb;EN-US;239938

OFF2000: How to Completely Remove Microsoft Office CD2
http://support.microsoft.com/default.aspx?scid=kb;en-us;247684

OFF2000: Utility to Completely Remove Remaining Office CD2 Files
http://support.microsoft.com/default.aspx?scid=kb;EN-US;247674
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