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The error for NOTSKRNL.EXE

When I shut down the Windows 2000 server, the BLUE screen will appear and show the error for NTOSKRNL.EXE, the full error message is "Stop: 0x00000050 (0xFFD5C7A4, 0x00000001, 0x8042D9EF, 0x00000000) Address 8042D9EF base at 80400000, Datestamp 3ee650b3-ntoskrnl.exe" and need to waiting for dump the memory to handdisk, I have no idea what happen and what meanings for the above message, please help. The server is running Windows 2000 Server SP4.

0
cyat
Asked:
cyat
1 Solution
 
LucFCommented:
Hi cyat,

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
http://www.aumha.org/win5/kbestop.php#0x50

What microsoft has to say about it:
http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prmd_stp_ccgm.asp

Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card). Use the General Troubleshooting of STOP Messages checklist http://www.aumha.org/win5/kbestop.php#general

Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors
http://support.microsoft.com/?kbid=183169

Could be bad memmory:
http://www.memtest86.com

Greetings,

LucF
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