Avatar of kteal
kteal asked on

Help! I can't delete SPAM mail from the Exchange 2003 queue!!

Help! I have a severe SPAM problems that have clogged up my queue.  I have followed all of MS' advice on creating new smtp connector to move everything to one queue and got rid of most of the spam.  But now I have 6000 messages that are stuck and won't 'delete w/ no NDR'.  The Exchange System Manager just hangs when I try.  Yes, I have run a full virus scan just to be sure.  It looks like the messages are all NDR's that are clogging up my queue.  Does anyone know another way to delete messages from the queue????  If I start the services again....it starts replicating like mad.  I have checked to make sure that there is no relaying and logged to check for authenticated user relays as well.  PLEASE HELP!!!

Avatar of undefined
Last Comment

8/22/2022 - Mon

Have you tried going directly into the mailroot folder on the box and deleting them there? Browse to (whatever drive letter you have Exchange installed on) D:\program files\Exchsrvr\Mailroot\vsi 1\ and then you will see all the folders. Check your queue folder. If this is where the messages are located, you can stop the Exchange services and manually delete the items. Be careful not to delete any valid messages!


I've deleted everything in all 3 folders w/in the vsi 1 folder....however, i stil have 600 emails in the queue and as soon as i turn on smtp....they replicate like mad.

actually i believe it is all ndr mail generated bythe postmaster@mydomail.com account. Is there any way to disable this account?
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy

Well, you can. Have you considered disabling NDR's temporarily until all this virus activity subsides?

have you checked to make sure you're not an open relay?

i have disabled the ndr's in the global settings and also made sure (via telnet) that i;m not an open relay.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.

it is all incoming mail at this point....i have listed the spammer's ip addresses in the global settings to deny connection to my smtp...however, i am still receiving email from those domains.  I also made sure that I activated the filters in the advanced properties of the smtp settings....How are these emails still getting in??

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

The problem is that you are getting spam as soon as you deleted it because you have an open relay.  Lock your relay down, delete the messages(bad ones) in the queue, and order is restored.