troubleshooting Question

Crystal ASP.NET Fails on Windows Server 2003

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SandieT04Flag for United States of America asked on
Crystal Reports
11 Comments1 Solution1383 ViewsLast Modified:
We have a Crystal report defined in an ASP.NET application.  This web application works fine and displays the report on development machines (Windows XP Pro w/ IIS 5.1) and on a Windows 2000 server (IIS 5.1).  We have an ASPNET SQL user defined on all databases -- identically -- that is being used as the logon for the Crystal engine.  However, when we deploy the exact same code to a Windows 2003 Server machine with IIS 6.0 we get the following error:

Logon failed.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: CrystalDecisions.CrystalReports.Engine.LogOnException: Logon failed.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  

Stack Trace:

[LogOnException: Logon failed.]
   .F(String       , EngineExceptionErrorID 
) +506
   .A(Int16 , Int32 ) +537
   CrystalDecisions.CrystalReports.Engine.FormatEngine.GetPage(PageRequestContext reqContext) +539
   CrystalDecisions.ReportSource.LocalReportSourceBase.GetPage(PageRequestContext pageReqContext) +189
   CrystalDecisions.Web.ReportAgent.u(Boolean N) +164
   CrystalDecisions.Web.CrystalReportViewer.OnPreRender(EventArgs e) +108
   System.Web.UI.Control.PreRenderRecursiveInternal() +62
   System.Web.UI.Control.PreRenderRecursiveInternal() +125
   System.Web.UI.Control.PreRenderRecursiveInternal() +125
   System.Web.UI.Page.ProcessRequestMain() +1489


We have tried following instructions provided by Business Objects, etc.   But can find no solution to this problem.  Unfortunately this problem is the only problem holding this project up from User Acceptance testing.  Hopefully someone can provide us a solution -- please!

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