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Exchange 2000 restore

Posted on 2004-04-01
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Hi,

Have the following problem:

DC (Windows 2K SP4) with Exchange 2000 Server crashed, did a restore (also directory services restore) from tape.

But how can I restore the Exchange databases when they're missing??? (they did an on-line backup using ntbackup).
Exchange MTA and IS (databases are not there) won't start.
 
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Question by:2good2
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by:OneHump
ID: 10734953
Are you saying that you don't have a good Exchange backup and the original databases are gone?  

OneHump
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Author Comment

by:2good2
ID: 10735252
I have only a backup on tape, backup made with ntbackup (online backup of the IS).
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Expert Comment

by:OneHump
ID: 10735354
I'm not following you.  Sorry if I sound a bit dense.  :)

You say you do have a backup then why can't you restore it?  What problem are you having?  Do you want restore instructions?

OneHump
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Author Comment

by:2good2
ID: 10735555
Let's tell what I did:

1. Reinstalled W2K on new hard disks
2. Restore from tape of files and system state. Because it's a DC I did it in Directory services mode.
3. Restore of Exchange files. These do not contain the priv and pub edb files.
4. IS and MTA service won't start.
5. Restore from NTBACKUP of Information Store: get the message that "the server is not an Exchange Server".

See the following events:

Event Type:      Error
Event Source:      MSExchangeFBPublish
Event Category:      General
Event ID:      8197
Date:            4/1/2004
Time:            10:24:19 PM
User:            N/A
Computer:      SERVER
Description:
Error initializing session for virtual machine SERVER. The error number is 0x8004010f. Make sure Microsoft Exchange Store is running.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      MSExchangeMTA
Event Category:      Internal Processing
Event ID:      3080
Date:            4/1/2004
Time:            10:22:27 PM
User:            N/A
Computer:      SERVER
Description:
A fatal MTA database server error was encountered. [XAPI OPERATOR 18 26] (16)

For more information, click http://www.microsoft.com/contentredirect.asp.


Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      Monitoring
Event ID:      9098
Date:            4/1/2004
Time:            10:22:24 PM
User:            N/A
Computer:      SERVER
Description:
The MAD Monitoring thread was unable to read its configuration from the DS, error '0x80041010'.

For more information, click http://www.microsoft.com/contentredirect.asp.


Event Type:      Error
Event Source:      MSExchangeFBPublish
Event Category:      General
Event ID:      8213
Date:            4/1/2004
Time:            9:57:15 PM
User:            N/A
Computer:      SERVER
Description:
System Attendant Service failed to create session for virtual machine SERVER. The error number is 0xc1034a70.

For more information, click http://www.microsoft.com/contentredirect.asp.


Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      General
Event ID:      1005
Date:            4/1/2004
Time:            9:56:39 PM
User:            N/A
Computer:      SERVER
Description:
Unexpected error The specified domain either does not exist or could not be contacted. Facility: Win32 ID no: c007054b Microsoft Exchange System Attendant  occurred.

For more information, click http://www.microsoft.com/contentredirect.asp.


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Author Comment

by:2good2
ID: 10752336
Do I need an edb file for a restore or is it possible to use only the stm file??????
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Accepted Solution

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OneHump earned 2000 total points
ID: 10757503
I apologize for not getting back to you sooner.  I had been sick for just about a week.

The first tool you need is the DR whitepaper.  This is your definitive tool regardless of what anyone tells you:

http://www.microsoft.com/downloads/details.aspx?FamilyID=6E55DD49-8A6C-4F30-947E-BDE95917F585&displaylang=en

Here is another great article that Explains the basics:

http://www.microsoft.com/resources/documentation/exchange/2000/all/reskit/en-us/resguide/c28back.mspx

If you restore an EDB, you do need to restore the corresponding STM as well.  Both files comprise a single database so you cannot split them.

It does appear, however, that your problem lies with how your server was restored.  Most people don't do a full file restore, but you can.  The typical method is to reinstall W2K, install Exchange with the /disasterrecovery switch, restore system state and then do your online restore.

If your original restore was successful, you should have a server that is recognized as an Exchange server.  A functional Exchange server without .edb and .stm files will create new database files from scratch.  

I'm not sure it's worth troubleshooting unless you want to go that route.  One thing you can do is to re-restore your system state.  Is your domain controller on the same box?  Can you see the Exchange server in ESM?

I would probably rebuild Windows, install Exchange /disasterrecovery, restore system state and restore your online Exchange backup.  Let me know if you want to try working with what you have.


OneHump
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Expert Comment

by:OneHump
ID: 10815368
Where are we at with this?

OneHump
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