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attachment of PDF does not show icon...?

Posted on 2004-04-01
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Last Modified: 2013-12-18
I have a user running Notes R5 and when they go to attach a document to a new memo it does not show an icon for a PDF document.  For Word, Excel, PowerPoint, GIF, JPG and all others it shows the icon and the name of the file, but for some reason it does not show the PDF icon...I have uninstalled Notes and reinstalled and no success.  Any suggestions?

Cheers!
Dark Magneto
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Question by:darkmagneto
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Expert Comment

by:qwaletee
ID: 10735255
Does the icon show correctly in explorer for PDF files?  Notes gets it from the same place.

Also, that icon is not created dynamically.  As the file is attached, Notes creates the image from the Explorer information.

Finally, is it no icon or just the default gray one?
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Author Comment

by:darkmagneto
ID: 10735318
@gwaletee,

The .PDF icon looks fine in Explorer.

There is "no" icon that shows up, just the name of the file.

darkmagneto

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by:p_partha
ID: 10735715
Are you running it on XP, then it has lot of issues :-)

Partha
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p_partha earned 250 total points
ID: 10735717
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Author Comment

by:darkmagneto
ID: 10742150
@p_partha,

Thanks!  All I had to do was change the screen resoltion to 16bit on the client machine and it fixed it!

Cheers!
darkmagneto
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by:p_partha
ID: 10742191
Thx for the points ,

Remember the good catch qwalette ;-)

partha
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Expert Comment

by:qwaletee
ID: 10787361
When you make a rare catch, that's a good catch.

When you make the same catch steadily, its just a catch!
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More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

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