Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1081
  • Last Modified:

Remote Assitance with Windows Messenger will not connect.

I have a network consisting of a D-Link 704P router connected to a DSL modem.  I am trying to setup up Remote Assistance.  I can receive assitance, but I cannot give assistance.  There are no special firewall settings on the router and all of the Windows XP settings for Remote Assistance (as far as I can tell) are configured correctly.  I tested Remote Assitance through WIndows Messenger between 2 PCs in my house.  Oone can send and recieve assistance and the other can only recieve assitance so it does not appear to be a firewall or router issue.  Any ideas?
0
sjgh20
Asked:
sjgh20
1 Solution
 
PJRivrCommented:
Check to see if Internet Connection Firewall is enabled on the pc with the problem.
Go into Properties of LAN Connection, go to advanced tab, see if box is checked.
Also, according to MS:
Both you and your assistant must be using either Windows Messenger or a MAPI-compliant e-mail account such as Microsoft Outlook or Outlook Express.
 Your problem is not related to your network setup at all, focus on the one computer itself, definately desktop issue.
Pj out.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now