troubleshooting Question

Remote Assitance with Windows Messenger will not connect.

Avatar of sjgh20
sjgh20 asked on
NetworkingMicrosoft Server OS
1 Comment1 Solution1113 ViewsLast Modified:
I have a network consisting of a D-Link 704P router connected to a DSL modem.  I am trying to setup up Remote Assistance.  I can receive assitance, but I cannot give assistance.  There are no special firewall settings on the router and all of the Windows XP settings for Remote Assistance (as far as I can tell) are configured correctly.  I tested Remote Assitance through WIndows Messenger between 2 PCs in my house.  Oone can send and recieve assistance and the other can only recieve assitance so it does not appear to be a firewall or router issue.  Any ideas?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 1 Comment.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros