how to access someone's folder??

some one in my network had shared his contact folder , but when i try to go to file --> open --> other user's folder, and select the other user's name and open, i got an error says "unable to open folder, the folder coun't found".
smantha1979Asked:
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Mob-bomCommented:
Make sure the the "Folder Visible" option is checked under the permissions for the contact folder.  Permission also needs to be given at the root folder (Outlook Today - Mailbox - User).  Uncheck the "Fodler Visible" option under the permissions of the folders not to share.
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smantha1979Author Commented:
is outlook 2002 doesn't work with sharing?
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Mob-bomCommented:
Yes, you need to setup properly permissions.  Assuming you are using exchange to facilite sharing, yes?
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smantha1979Author Commented:
other person uses outlook 2003, shared his calender for me, and i am using outlook 2002, when i click open other user's folder,, and type the name in the name box and select folder type as calender, and ok, but i can't connect to the folder:(
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Mob-bomCommented:
both users on same exchange organization?
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Mob-bomCommented:
If yes, have the Outlook 2003 (using exchange) user share like this:

On the Go menu, click Folder List, right-click the exchange/mailbox folder you want to share, and then click Sharing on the shortcut menu.
Click the Permissions tab.
Click Add.
In the Type name or select from list box, enter the name of the person you want to grant sharing permissions to.
Click Add, and then click OK.
In the Name box, click the name of the person you just added.
Under Permissions, choose the settings you want.
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smantha1979Author Commented:
bot user on same exchange, one use outlook 2003, and one uses outlook 2002,,
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Mob-bomCommented:
Ok, but:

Have the Outlook 2003 (using exchange) user share like this:

On the Go menu, click Folder List, right-click the exchange/mailbox folder you want to share, and then click Sharing on the shortcut menu.
Click the Permissions tab.
Click Add.
In the Type name or select from list box, enter the name of the person you want to grant sharing permissions to.
Click Add, and then click OK.
In the Name box, click the name of the person you just added.
Under Permissions, choose the settings you want.
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smantha1979Author Commented:
but the ppl with outlook 2002, can't open the folder, when i click File and open other user's folder, and click Name, i don't see any name listed, and when i type in the name it won't work
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