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how to access someone's folder??

Posted on 2004-04-01
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Last Modified: 2010-04-08
some one in my network had shared his contact folder , but when i try to go to file --> open --> other user's folder, and select the other user's name and open, i got an error says "unable to open folder, the folder coun't found".
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Question by:smantha1979
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Mob-bom earned 250 total points
ID: 10736338
Make sure the the "Folder Visible" option is checked under the permissions for the contact folder.  Permission also needs to be given at the root folder (Outlook Today - Mailbox - User).  Uncheck the "Fodler Visible" option under the permissions of the folders not to share.
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by:smantha1979
ID: 10736524
is outlook 2002 doesn't work with sharing?
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Expert Comment

by:Mob-bom
ID: 10736550
Yes, you need to setup properly permissions.  Assuming you are using exchange to facilite sharing, yes?
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Author Comment

by:smantha1979
ID: 10736583
other person uses outlook 2003, shared his calender for me, and i am using outlook 2002, when i click open other user's folder,, and type the name in the name box and select folder type as calender, and ok, but i can't connect to the folder:(
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Expert Comment

by:Mob-bom
ID: 10736611
both users on same exchange organization?
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Expert Comment

by:Mob-bom
ID: 10736653
If yes, have the Outlook 2003 (using exchange) user share like this:

On the Go menu, click Folder List, right-click the exchange/mailbox folder you want to share, and then click Sharing on the shortcut menu.
Click the Permissions tab.
Click Add.
In the Type name or select from list box, enter the name of the person you want to grant sharing permissions to.
Click Add, and then click OK.
In the Name box, click the name of the person you just added.
Under Permissions, choose the settings you want.
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Author Comment

by:smantha1979
ID: 10736746
bot user on same exchange, one use outlook 2003, and one uses outlook 2002,,
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Expert Comment

by:Mob-bom
ID: 10737834
Ok, but:

Have the Outlook 2003 (using exchange) user share like this:

On the Go menu, click Folder List, right-click the exchange/mailbox folder you want to share, and then click Sharing on the shortcut menu.
Click the Permissions tab.
Click Add.
In the Type name or select from list box, enter the name of the person you want to grant sharing permissions to.
Click Add, and then click OK.
In the Name box, click the name of the person you just added.
Under Permissions, choose the settings you want.
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Author Comment

by:smantha1979
ID: 10746071
but the ppl with outlook 2002, can't open the folder, when i click File and open other user's folder, and click Name, i don't see any name listed, and when i type in the name it won't work
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