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Missing Remote tab in system properties

Mighty_
Mighty_ asked
on
Medium Priority
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Last Modified: 2007-12-19
Hi!

 I want to work with Remote Desktop but for some reason I am missing the Remote tab under the system properties wich allows to configure settings for Remote Desktop.

 Remote Desktop shortcut is also missing from start menu and the Terminal Service does not seem to run either! I do not have any mst*.* files anywhere nore do I seem to have files related to Terminal Services under XP.

Anybody as an idea on how to fix this one? :)
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Top Expert 2007

Commented:
Is it XP Home?
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Top Expert 2007

Commented:
Not availbe in Home edition...

Author

Commented:
Sorry, I tought I had mentionned it. In system properties my OS reports to be win XP Pro v. 2002 and in DOS it is Xp prop 5.1.2006.
thx.
On a domain or anything like that which might have disabled this in Group policy or a security policy?

Author

Commented:
Well, there seems to be a slight problem in that area as well. I do not seem to be able to open up secpol.msc properly. Whenever I do so from within MMC or by trying to load secpol.msc, I get snap-in failed to inialize/creation...dunno what's that all about. I am running with the only user on this stand alone station wich does have all the admin rights.
Try running the good ole'

chkdsk c: /f

and

sfc /scannow
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Top Expert 2007

Commented:
What about Click Start->Run->Services - is Remote Desktop available and running?

You might try
Start->Run->SFC /Scannow
to repair/replace corrupted/missing system files...
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Top Expert 2007

Commented:
Too late. :D

Author

Commented:
about secpol.msc, I found this link : http://www.jsiinc.com/SUBO/tip7200/rh7261.htm 
posted by Fatal Exception on another post. Something about including something in the path. Didn't fix secpol.msc issue for me. Even so, I'm not sure it would be related to my problem with Remote desktop.
I have 0(zero) errors on my HDD and all is running smoothly. Scandisk, Norton, chkdsk/f, all come up fine. SFC scanned the files nicely and did not report anything.

Author

Commented:
I also have the same problem with gpedit.msc that I have with secpol.msc. So far it looks like I would be using xp HOME, but I am not. I use xp PRO. DO u guys know of any way to confirm one's windows version or do u know if it's possible to have an xp Home doctored to look like xp Pro?

I think I recall having seen this darn Remote Tab in system properties once...
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Top Expert 2007

Commented:
The ways you've outlined, of course...
You might also check start->run->msinfo32

Have you tried to update from http://windowsupdate.microsoft.com

Author

Commented:
Everything reports my system as being windows XP Professional: system properties, DOS 'ver' command, sysinfo from windows (msinfo32), SiSoftware Sandra...What I was wondering is if it's at all possible to make windows XP home look like windows XP Pro.

Also, the "terminal services" service is not running. Most likely becuz I don't even find the files for it in my system...
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Top Expert 2007

Commented:
>>if it's at all possible to make windows XP home look like windows XP Pro<<

You meant the opposite, right?

I 'suppose' it could be done...but not sure why...
Where'd the machine come from?

Author

Commented:
well I'm just wondering if my currently installed version of windows could in fact be the HOME version but wuz modified to look like the PRO hence explaining the missing Remote Desktop component...I doubt it's the case, just wondering. So if I indeed have the PRO version installed, missing the Remote Desktop/Terminal Services components is certainly not right...
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Top Expert 2007

Commented:
Start->Run->MSTSC <enter>

Does that work?

Author

Commented:
That would be the executable file for Remote Desktop and no, unfortunatly, it does not work because I have none of the mst*.* files needed to run Remote Desktop on my system.
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Top Expert 2007
Commented:
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Author

Commented:
Good idea, I'll try those. Also, something I forgot to mentionned, when I try and install Remote Desktop by going through XP Pro CD/Perform additional Tasks/Remote Desktop, the installation stops half way and tells me it cannot continue becuz my OS already has a built-in version.

I'll try repairing the OS and get back on the subject...
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Top Expert 2007

Commented:
Good luck!
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Commented:
Try this!

Click Start | Run and type "regsvr32 c:\windows\system32\remotepg.dll"
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Commented:
umm.. that might get the tab, but it looks like the executable is missing as well...

Author

Commented:
remotepg.dll is not on my system as well. Cannot use command.

I did a REpair install like suggested earlier...so far, so good...it seems to have worked perfectly and the the remote tab is now visible in the system properties. :)

Even the secpol.msc and gpedit.msc problem was resolved. Now both snap-in initialize just fine.

I am able to run mstsc.exe but for some strange reason I'm not able to find it anywhere on my system...probably looked too quickly.

However...a new problem appeared when accessing system properties. I get error msg: "The procedure entry point RemoteAssistancePrepareSystemRestore could not be located in the dynamic link library WINSTA.dll" and then the system properties window shows up but now the 'System Restore' tab is missing! That explains the error msg.

After doing a repair install, I need to go through windows update and re-install SP1. I'll do just that, see if it fixes it and get back to u guyz.
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Top Expert 2007

Commented:
MSTSC.EXE is in %systemroot%\system32
Click start->Run->%systemroot%\system32\mstsc.exe (should resolve to this file eventually...)

To resolve your other problem - try this:

1. Reboot the computer into Safe Mode (press F8 when the boot menu appears and select the Safe Mode option).
2. After Windows starts, open Windows Explorer.
3. Navigate to the \%systemroot%\inf folder (e.g., C:\windows\inf).
4. Right-click the file sr.inf and select Install from the context menu.
5. Reboot the computer in Normal mode.

ref: http://www.winnetmag.com/windowsnt20002003faq/Article/ArticleID/41823/windowsnt20002003faq_41823.html

Running your updates is a good idea though...

Author

Commented:
Repair/upgrade install...now, why didn't I think of that...probably becuz I prefer the fix instead of the patch! But, sometimes, there's just no fix...Repair install is a nice "last resort" type thing I definitly should have considered. It's almost a shame to give away all those points. ;)

The Repair install not only brought back my remote tab under system properties, it also fixed my MMC problems, terminal service issues and Outlook express starting slow...after doing I went through windows update and re-installed SP1 and the Sytem Restore tab came back as well! So, I'm happy!

Allright...I'm not sure how that works exactly but it seems I should be clicking accept aside one of the posts and give my points to someone...In my opinion SirBounty deserves the points, any objections?
confirm to me how to proceed pls.
if u could also tell me how to regain a few of those points, I'd be grateful. thx

Commented:
I also have this problem, and the options under "Remote" in my System Properties just disappeared one day.  I haven't tried the "Repair/upgrade" solution, because I'd rather not yet.  Running the Regsvr32 command succeeds and I can use the Remote Control application just fine.  I don't have the ability to have my machine remotely controlled (as the options are missing).

Are there any other suggestions except for the repair/upgrade?
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